Administrative Assistant

ServiceMaster of South Shore Inc; Saint Peters (MO); On-site; USD 35,000 - 45,000; Full time

Job summary

ServiceMaster of South Shore Inc in Saint Peters, MO, is looking for an Administrative Assistant. The successful candidate will assist the management team with tasks such as processing invoices, customer service follow-up, and using software like Outlook and Excel. The position requires a high school diploma and offers a dynamic work environment. Responsibilities include answering phones, managing correspondence, and entering data into the ServiceMaster CRM. Join a dedicated team focused on providing essential services and great customer satisfaction.

Qualifications

• Comfortable using multiple types of software.
• Dependable and adaptable to fast-paced work.
• Ability to manage highly confidential information.

Responsibilities

• May initiate routine and non-routine correspondence.
• Answer telephone calls and greet visitors.
• May enter new jobs into ServiceMaster CRM.
• May follow up with customers on work performed.
• Operate a personal computer and software packages.

Skills

Office experience

Problem-solving skills

Strong writing skills

Customer service skills

Time management skills

Verbal communication skills

Education

High school diploma/GED

Tools

Outlook

Excel

ServiceMaster CRM

Job description

Future Opening: Administrative Assistant

Position Overview

Successful candidates will have experience in an office setting. The position assists the business owners, management team, and team members with a variety of tasks including processing invoices, collecting payments, customer service follow up, answering phones, using multiple types of software and interfacing with customers and suppliers. Experience with Outlook and Excel is a must. Prefer strong writing and problem‑solving skills.

Job Responsibilities

• May initiate routine and non-routine correspondence
• May book travel and reconcile expense reports
• Answers telephone calls, greets visitors, and resolves routine and complex inquiries
• May enter new jobs into ServiceMaster CRM, capturing relevant customer and job information
• May utilize the assistance of one or more support staff members on a reporting or project basis
• Operates a personal computer and appropriate software packages or its equivalent
• May follow up with customers on work performed
• May call customers to collect payments
• May assist other departments within the company
• Understands ServiceMaster operating systems and the services we offer

Job Requirements

• High school diploma/GED required
• Previous administrative assistant experience preferred but not required
• Comfortable with using multiple types of software
• Personal time management and organizational skills
• Verbal and written communication skills
• Dependable and adaptable to operate within a fast‑paced work environment
• Ability to manage highly confidential information

Physical Demands and Working Conditions

The physical demands are representative of those that must be met by an employee to perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbent must be prepared to:

• Move up to 20 pounds occasionally by lifting, carrying, pushing, pulling, or otherwise repositioning objects
• Sitting for long periods of time while using office equipment such as computers and phones
• Fingering and repetitive motions such as movement of wrists, hands, and fingers while picking, pinching, and typing during the normal working environment
• Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities such as preparing and analyzing data, viewing computer screen
• Be exposed to various inside working conditions: the change of building environment such as with or without air conditioning and heating

The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.

Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world‑class customer service and convenient access. By joining ServiceMaster, you'll be part of a talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.