Administrative Assistant

SERVPRO of Vacaville / Dixon; Freehold (NJ); On-site; USD 23,000 - 32,000; Full time

Job summary

SERVPRO of Howell/Wall is seeking an Administrative Assistant to support daily operations, billing, scheduling, and data entry within a fast-paced franchise environment. This on-site role emphasizes high-quality service, accuracy, and proactive coordination with multiple departments.

The ideal candidate has 2+ years of admin experience, strong Excel/Outlook skills, and a customer-focused approach. Competitive pay is offered with overtime potential and room for growth.

Qualifications

• 2+ years of administrative or office experience.
• Experience with billing, scheduling, and quality assurance is a plus.
• Strong customer service and communication skills.

Responsibilities

• Complete internal job file quality reviews
• Prepare estimates and billing invoices
• Coordinate crew and job scheduling
• Perform basic accounting functions such as A/P, A/R, bookkeeping and payroll
• Assist in employment recruiting activities
• Office administrative duties such as preparing email and written correspondence
• Perform detailed and accurate data entry
• Assist other departments as needed

Skills

Administrative experience

Microsoft Office

Customer service

Attention to detail

Education

HS Diploma or GED

Tools

Xactimate

Billing software

Microsoft Office

Job description

SERVPRO of Howell/Wall Administrative Assistant

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self‑motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

• Complete internal job file quality reviews
• Prepare estimates and billing invoices
• Coordinate crew and job scheduling
• Perform basic accounting functions such as A/P, A/R, bookkeeping and payroll
• Assist in employment recruiting activities
• Office administrative duties such as preparing email and written correspondence
• Perform detailed and accurate data entry
• Assist other departments, as needed

Position Requirements

• 2+ year(s) of administrative or office-related experience
• Experience with billing, quality assurance, and scheduling a plus
• Experience in service industry environment a plus
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills and strong attention to detail
• Capability to work in a fast‑paced, team‑oriented office environment
• Proficient in Microsoft Office ("i.e., Outlook, Word, Excel")
• Ability to learn new software, including Xactimate® and proprietary software
• Minimum of HSD/GED
• Able to successfully complete a background check subject to applicable law

Hours

• 40 hours/week, flexible to work overtime when required
• Vary between 7 a.m. and 7 p.m.

Pay Rate

Competitive pay based on experience

SERVPRO of Howell/Wall is an EOE M/F/D/V employer

Each SERVPRO® Franchise is Independently Owned and Operated. Revised 02.21

Compensation: $17.00 - $23.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self‑motivated, proactive, responsible, and service‑oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry‑leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.