Administrative Assistant

SERVPRO of Port Jefferson; Coram (NY); On-site; USD 35,000 - 45,000; Full time

Job summary

SERVPRO of Port Jefferson is seeking an Administrative Assistant in Coram, NY. This role requires a proactive individual with 2+ years of administrative experience and excellent customer service skills. Responsibilities include job scheduling, billing, and quality reviews. Proficiency in Microsoft Office is essential. The position offers a competitive pay rate and a chance to grow within the company. Ideal candidates are self-motivated, dependable, and thrive in a fast-paced environment.

Qualifications

• 2+ years of administrative or office-related experience.
• Experience with billing, quality assurance, and scheduling preferred.
• Capability to work in a fast-paced, team-oriented office environment.

Responsibilities

• Complete internal job file quality reviews.
• Prepare estimates and billing invoices.
• Coordinate crew and job scheduling.
• Perform basic accounting functions such as A/P, A/R, bookkeeping and payroll.
• Assist in employment recruiting activities.
• Conduct office administrative duties.

Skills

Excellent analytical skills

Superb interpersonal skills

Customer service skills

Organizational skills

Attention to detail

Ability to learn new software

Education

Minimum of HSD/GED

Tools

Microsoft Office (Outlook, Word, Excel)

Xactimate

Job description

SERVPRO of Port Jefferson Administrative Assistant

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage “Like it never even happened”!

We’re seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

• Complete internal job file quality reviews
• Prepare estimates and billing invoices
• Coordinate crew and job scheduling
• Perform basic accounting functions such as A/P, A/R, bookkeeping and payroll
• Assist in employment recruiting activities
• Office administrative duties such as preparing email and written correspondence
• Perform detailed and accurate data entry
• Assist other departments, as needed

Position Requirements

• 2+ year(s) of administrative or office-related experience
• Experience with billing, quality assurance, and scheduling a plus
• Experience in service industry environment a plus
• Possess polite, confident, and excellent customer service skills, including listening and questioning skills
• Excellent organizational skills and strong attention to detail
• Capability to work in a fast-paced, team-oriented office environment
• Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software, including Xactimate and proprietary software
• Minimum of HSD/GED
• Able to successfully complete a background check subject to applicable law

Hours

• 40 hours/week, flexible to work overtime when required
• Vary between 7 a.m. and 7 p.m.

Pay Rate

Competitive pay based on experience

SERVPRO of Port Jefferson is an EOE M/F/D/V employer

Each SERVPRO Franchise is Independently Owned and Operated. Revised 02.21