Administrative Assistant

ColonialWebb Contractors Company; Charlottesville (VA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Career development and progression

401(k) plan with company match

PTO and paid holidays

Excellent medical, dental, life, vision and disability benefits

Employee Assistance Program

Employee referral incentives

Job summary

A leading MEP contractor in Charlottesville is seeking an organized Administrative Assistant to support Service Teams. Responsibilities include managing customer inquiries, processing material returns, and maintaining Excel reports. The ideal candidate will have strong communication skills, data entry experience, and proficiency in Microsoft Office applications. This role offers competitive wages and excellent benefits.

Qualifications

• Previous dispatching experience preferred but not required.
• Ability to coordinate multiple tasks accurately and timely.
• Advanced knowledge of Microsoft Outlook, Word, and Excel.

Responsibilities

• Respond to customer phone calls and inquiries.
• Assist with material return processing.
• Manage and maintain multiple Excel reports.
• Scan, organize, and forward required forms and documentation.
• Maintain and update multiple Excel reports for daily operations.
• Monitor a shared email inbox and respond promptly.
• Order and maintain employee uniforms and apparel.
• Provide backup support to Service Coordinators during absences.
• Assist with annual inventory projects and support Service Manager and Technicians.

Skills

Communication skills

Data entry

Organizational skills

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

PDF editing software

Job description

Overview

ColonialWebb is seeking a friendly and organized Administrative Assistant to join our team in Charlottesville! This position is essential to keeping our business moving forward on all cylinders and culture fit is critical. In this role, the individual needs to be tech savvy, possess strong communication skills, and a team player that will contribute day one.

At ColonialWebb, we are always looking for bright, smart, and caring people that we can invest in. Join our team and let us help you build a rewarding career!

Who we are:

At ColonialWebb, we are deeply committed to our people, our culture, and the continued growth of our business. As a full-service MEP (Mechanical, Electrical, and Plumbing) contractor, we pride ourselves on the quality and expertise of our teams, who work across a diverse range of specialties, including New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing. For over 50 years, we\'ve been dedicated to delivering comprehensive solutions and unmatched service to our commercial customers, earning a reputation as a trusted contractor in the industry.

Perks of joining ColonialWebb

• Competitive wages
• Career development and progression
• 401(k) plan with company match
• PTO and paid holidays
• Excellent medical, dental, life, vision and disability benefits
• Employee Assistance Program
• Employee referral incentives

What you will do

This position will provide administrative assistance to Service Teams by handling these key tasks:

• Respond to customer phone calls and inquiries, ensuring prompt and professional communication.
• Assist with processing and coordinating material returns.
• Scan, organize, and forward customer-required forms and documentation.
• Manage and maintain multiple Excel reports to support daily operations (must be comfortable with data entry).
• Monitor and prioritize a shared email inbox, ensuring timely and accurate responses.
• Order and maintain employee uniforms, jackets, T-shirts, and related company apparel.
• Provide backup support to Service Coordinators during absences, including technician time entry and dispatching service calls.
• Assist with the annual inventory project and provide general support to the Service Manager and Technicians as needed.

What we are looking for

• Previous dispatching experience (Construction or Building Service industry is preferred, but not required)
• Ability to coordinate and perform multiple tasks accurately and in a timely manner while pivoting as needed
• Previous experience with data entry
• Possess high school diploma or equivalent
• Demonstrate advanced knowledge of Microsoft Outlook, Word, and Excel and PDF editing software
• Demonstrate excellent communication and customer service skills

EOE M/W/Disability/Vets

To start your application, select "Manual entry" if you do not want to upload a resume. If you have a Word version of your resume, select "Upload Resume", upload it and it will parse your information into the application.

For technical assistance with your application, contact our support team at 1-877-252-2168.

We are an equal opportunity employer. Qualified minorities, women, veterans and individuals with disabilities are encouraged to apply.

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