Administrative Assistant

AppleOne Employment Services; Charleston (SC); On-site; USD 22,000 - 25,000; Part time

Job summary

AppleOne Employment Services is seeking a dependable Administrative Assistant/Front Desk for a busy healthcare setting in Charleston, SC. The role focuses on patient paperwork, answering phones, and aiding the public at the front desk with discretion and professionalism.

The candidate will manage records, update computer systems, and provide general administrative support while maintaining confidentiality and accuracy in a fast-paced environment.

Qualifications

• Prior administrative, clerical, or healthcare front-desk experience preferred.
• Excellent phone and in-person communication skills.
• Ability to handle confidential patient information with discretion.
• Strong attention to detail and accuracy processing paperwork.
• Comfortable working in a busy healthcare environment.

Responsibilities

• Process, organize, and maintain patient paperwork and documentation.
• Answer and direct incoming phone calls.
• Assist members of the public at the front service window.
• Provide general administrative and clerical support.
• Enter and update information accurately in applicable computer systems.
• Assist with processing forms and other patient-related documentation.
• Answer routine questions and provide appropriate information or direct inquiries to the appropriate staff.
• Maintain confidentiality of patient and other sensitive information.
• Maintain organized records and documentation.
• Perform other administrative duties as assigned.

Skills

Customer service

Communication

Multitasking

Attention to detail

Confidentiality

Professional demeanor

Basic computer skills

Job description

Pay: $17.00/hour

Location: Charleston, SC

Schedule: Monday–Friday, 8:30 AM–5:00 PM (1-hour lunch)

Job Type: Contract

Screenings: Background check and 10-panel drug screen

Position Overview

We are seeking a dependable and customer-focused Administrative Assistant/Front Desk to provide administrative and front-desk support in a busy healthcare environment.

This position will primarily be responsible for processing patient paperwork, answering phones, assisting the public at the front service window, and providing general administrative support. The ideal candidate will have strong communication skills, attention to detail, and the ability to work professionally with the public while handling confidential patient information.

Key Responsibilities

• Process, organize, and maintain patient paperwork and documentation.
• Answer and direct incoming phone calls.
• Assist members of the public at the front service window.
• Provide general administrative and clerical support.
• Enter and update information accurately in applicable computer systems.
• Assist with processing forms and other patient-related documentation.
• Answer routine questions and provide appropriate information or direct inquiries to the appropriate staff.
• Maintain confidentiality of patient and other sensitive information.
• Maintain organized records and documentation.
• Perform other administrative duties as assigned.

Qualifications

• Previous administrative, clerical, front desk, or healthcare office experience preferred.
• Strong customer service and communication skills.
• Comfortable interacting with the public both in person and over the phone.
• Strong attention to detail and accuracy when processing paperwork.
• Ability to handle multiple tasks in a busy environment.
• Professional demeanor and reliable attendance.
• Basic computer skills and ability to learn new systems quickly.
• Ability to maintain confidentiality when handling patient information.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.