Front Desk Admin

AppleOne Employment Services; Charleston (SC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Major medical benefits

Dental insurance

Vision insurance

401k match

Job summary

AppleOne Employment Services is seeking a polished Front Desk Admin for a temp-to-hire opportunity in West Ashley, Charleston, SC. You will welcome guests, answer phones, manage documentation, and keep daily operations running smoothly in a fast-paced healthcare office environment.

The role emphasizes confidentiality, attention to detail, reliability, and strong customer service. Schedule is Monday–Friday, 8:30 a.m.–5:00 p.m., 37.5 hours weekly, located in Charleston, SC 29414.

Qualifications

• 1–2 years of administrative, clerical, front desk, reception, or similar experience preferred.
• Strong customer service and communication skills.
• Comfortable interacting with the public in person and over the phone.
• Strong attention to detail and accuracy when processing paperwork and entering information.
• Ability to multitask and stay organized in a busy office environment.
• Basic computer skills and ability to learn new systems quickly.
• Professional demeanor and reliable attendance.
• Ability to maintain confidentiality of patient information.
• Must pass background check and 10-panel drug screen.

Responsibilities

• Process, organize, and maintain patient paperwork, forms, and documentation accurately.
• Answer incoming phone calls, direct calls appropriately, and provide helpful information.
• Assist the public at the front service window with professionalism and courtesy.
• Enter, update, and verify information in applicable systems with strong attention to detail.
• Provide general administrative and clerical support to keep front office operations running smoothly.
• Maintain confidentiality of patient information and follow proper documentation procedures.

Skills

Customer service

Phone etiquette

Attention to detail

Organizational skills

Confidentiality handling

Background check readiness

Multitasking

Tools

Office software

Phone systems

Data entry platforms

Job description

Job Summary

We are seeking a polished and customer-focused Front Desk Admin for a temp-to-hire opportunity in the West Ashley area of Charleston, SC. This is an excellent opportunity for someone with experience in administration, reception, clerical support, or healthcare offices who thrives in a fast-paced environment and enjoys creating a positive experience for every visitor. As the first point of contact, you will play a key role in welcoming guests, answering phones, managing documentation, and keeping daily office operations running smoothly. If you are highly organized, detail-oriented, and comfortable handling confidential information, you'll have the chance to make an immediate impact. Enjoy consistent weekday hours, a professional office setting, and the opportunity to grow into a long-term career with a respected organization.

Key Responsibilities

• Process, organize, and maintain patient paperwork, forms, and documentation accurately.
• Answer incoming phone calls, direct calls appropriately, and provide helpful information when possible.
• Assist members of the public at the front service window with professionalism and courtesy.
• Enter, update, and verify information in applicable systems with strong attention to detail.
• Provide general administrative and clerical support to keep front office operations running smoothly.
• Maintain confidentiality of patient information and follow proper documentation procedures.

Compensation and Benefits

• Pay: $17.00 per hour.
• Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m., with a 1-hour lunch.
• Hours: 37.5 hours per week.
• Location: Charleston, SC 29414, West Ashley area.

Required Qualifications and Skills

• 1 to 2 years of administrative, clerical, front desk, reception, or similar office experience preferred.
• Strong customer service and communication skills.
• Comfortable interacting with the public in person and over the phone.
• Strong attention to detail and accuracy when processing paperwork and entering information.
• Ability to multitask and stay organized in a busy office environment.
• Basic computer skills with the ability to learn new systems quickly.
• Professional demeanor, reliable attendance, and a positive attitude.
• Ability to maintain confidentiality when handling patient-related information.
• Must be able to complete a background check and 10-panel drug screen.

Preferred Qualifications

• Previous healthcare office, patient services, medical front desk, or records processing experience.
• Experience handling confidential information in an office or customer service setting.
• Prior experience using office software, phone systems, or data entry platforms.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.