Administrative Assistant

Black River Area Chamber of Commerce; Black River Falls (WI); Hybride; USD 21 000 - 30 000; Temps partiel

Résumé du poste

Black River Area Chamber of Commerce is hiring an Administrative Assistant to support daily operations and member services in Black River Falls, Wisconsin. The role offers part-time hours (about 30 per week) and involves coordinating communications, updating content, and helping with events and tourism activities.

The ideal candidate is friendly, highly organized, detail-oriented, and able to work independently within a small team while delivering excellent service to members and visitors.

Qualifications

• Friendly, professional and able to interact with the public.
• Highly organized with attention to detail and multi-tasking ability.
• Independent worker in a small, collaborative team.
• Comfortable learning new software and digital tools.

Responsabilités

• Provide administrative support for daily operations.
• Answer phones, greet visitors, respond to inquiries, process documents.
• Maintain member, business, and contact information with confidentiality.
• Support Chamber Bucks sales and related duties.
• Update website content and publish social media posts.
• Assist with events, communications, and community programs.

Connaissances

Customer service

Organizational skills

Written and verbal communication

Social media management

Content creation

Proficiency with MS Office

Outils

Microsoft Word

Excel

Outlook

Website content management

Description du poste

Now Hiring: Administrative Assistant

Black River Area Chamber of Commerce & Tourism Center

Black River Falls, Wisconsin

Part-Time | Approximately 30 Hours per Week

The Black River Area Chamber of Commerce & Tourism Center is seeking an organized, dependable, and community-minded Administrative Assistant to join our team.

This is a dynamic position for someone who enjoys working with people, managing a variety of responsibilities, and supporting local businesses, visitors, community organizations, and events.

No two days at the Chamber are exactly the same! The Administrative Assistant plays an important role in keeping daily operations running smoothly while providing excellent service to Chamber members, visitors, and the public.

Position Responsibilities

Responsibilities may include:

Administrative & Office Support

• Provide administrative and clerical support for daily Chamber operations.
• Answer phones, respond to general inquiries, greet visitors, and assist individuals visiting the Chamber and Tourism Center.
• Prepare and maintain correspondence, mailings, documents, reports, spreadsheets, forms, and other office materials.
• Maintain accurate member, business, contact, and organizational information.
• Assist with Chamber Bucks sales, recordkeeping, and related administrative duties.
• Maintain organized digital and physical files and records.
• Handle Chamber and member information professionally and maintain confidentiality when appropriate.

Member Services & Visitor Assistance

• Assist Chamber members with questions, resources, programs, and general membership needs.
• Provide information about Black River Falls, Jackson County, local businesses, attractions, events, recreation, lodging, dining, and other visitor services.
• Support efforts to promote local businesses, tourism, and community resources.
• Communicate and collaborate with Chamber members, businesses, visitors, community organizations, and local partners.

Marketing, Communications & Digital Content

• Assist with maintaining the Chamber's website and updating online information as assigned.
• Create, edit, schedule, and publish content across multiple social media platforms.
• Assist with promoting Chamber members, local events, tourism opportunities, programs, and community information.
• Create basic graphics, promotional materials, digital content, and other communications.
• Help ensure online business listings, event information, tourism resources, and community information remain accurate and up to date.
• Assist with newsletters, announcements, press releases, member communications, and other marketing efforts.

Events, Programs & Community Engagement

• Support Chamber events, ribbon cuttings, meetings, tourism activities, community programs, and special projects.
• Assist with event preparation, registration, communications, materials, setup, and follow-up.
• Work collaboratively with Chamber staff, volunteers, members, community partners, local governments, and other organizations.
• Perform additional administrative and operational duties as needed.

What We're Looking For

The ideal candidate will be someone who is:

• Friendly, professional, and comfortable interacting with the public.
• Highly organized with strong attention to detail.
• Dependable and capable of managing multiple priorities.
• Able to work independently while contributing to a small, collaborative team.
• An effective written and verbal communicator.
• Comfortable learning new software, technology, and digital tools.
• Proficient with common office applications, including Microsoft Word, Excel, Outlook, and similar programs.
• Comfortable creating, editing, and managing content across multiple social media platforms.
• Able to communicate professionally with businesses, community leaders, visitors, Chamber members, and the general public.
• Flexible and willing to assist with a variety of projects as organizational needs evolve.
• Interested in supporting local businesses, tourism, economic vitality, and the Black River Falls area.

Preferred Experience

Experience in one or more of the following areas is beneficial:

• Administrative or office support
• Customer service
• Social media management and content creation
• Marketing or communications
• Website content management
• Event planning or coordination
• Tourism or visitor services
• Chamber of Commerce, nonprofit, membership organization, or community-based work

About the Chamber

The Black River Area Chamber of Commerce & Tourism Center works to support local businesses, strengthen the regional economy, promote tourism, provide resources to visitors, and help make the Black River Falls area a great place to live, work, visit, and do business.

Our team works closely with businesses, community organizations, government partners, residents, and visitors throughout Black River Falls, Jackson County, and the surrounding region.

Work Schedule

Part-Time | Approximately 30 Hours per Week

This position averages approximately 30 hours per week. Some scheduling flexibility may be required to support Chamber events, meetings, programs, and other activities that occasionally occur outside regular office hours.

The Black River Area Chamber of Commerce & Tourism Center is an Equal Opportunity Employer.