Administrative Assistant

The A List Staffing; Austin (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

The A List Staffing in Austin, TX is seeking an Administrative Assistant to provide administrative and customer service support. Expect responsibilities such as preparing letters and PowerPoint presentations, and other detailed admin materials.

The role runs 8AM–5PM with a starting pay rate of $22.00/hr. The ideal candidate will be exceptionally organized, polished, proactive, and capable of handling multiple priorities in a fast-paced environment while supporting leadership and cross-functional

Qualifications

• 3–5 years of administrative or customer service experience.
• Strong attention to detail and organizational skills.
• Experience supporting executives or busy teams is a plus.
• Proficiency with Word, PowerPoint, and Excel.
• Excellent verbal and written communication skills.

Responsibilities

• Provide day-to-day administrative support to leadership with letters and presentations.
• Prepare professional documents and polished presentations.
• Manage details, deadlines, and multiple priorities.
• Assist with sales-related administrative tasks.
• Serve as a reliable resource for sales and management teams.
• Respond to customer inquiries via phone, email, and other channels.
• Document customer inquiries and resolutions in the CRM or ticketing system.

Skills

Administrative Experience

Customer Service

Microsoft Office

Time Management

Tools

CRM Systems

Job description

Job Position: Administrative Assistant Location: Austin, TX 78759 Pay Rate: starting at $22.00/hr Shift: 8AM to 5PM Our client is a software technology solutions organization serving clients in the government and legal sectors. This company is a premier provider of document management, records management, imaging, and workflow automation software. They help more than 15, 000 users worldwide digitize, automate, and protect their data. This position will provide administrative and customer service support with responsibilities including preparing letters, PowerPoint presentations, presentations, and other detailed administrative materials.

The ideal candidate will be exceptionally organized, polished, proactive, and comfortable managing multiple priorities in a fast-paced environment.

Administrative & Sales Support

• Provide day-to-day administrative support to the leadership team, including assistance with letters, PowerPoint presentations, presentations, and other business materials.
• Prepare professional, accurate, and polished documents and presentations.
• Manage details, deadlines, and multiple priorities with a high level of organization.
• Assist with sales-related administrative tasks and projects as needed.
• Serve as a reliable resource for the sales and management teams.

Customer Service

• Respond to customer inquiries via phone, email, and other communication channels.
• Provide timely, professional, and accurate information regarding products and services.
• Assist customers with basic troubleshooting and guide them through solutions step-by-step.
• Document customer inquiries, troubleshooting steps, and resolutions in the company's CRM or ticketing system.

Cross-Functional Collaboration & Growth

• Work closely with Sales, Marketing, Customer Service, Technical Support, and Development teams.
• Stay current on product updates, features, and industry trends.
• Demonstrate initiative and a willingness to take on additional responsibilities.

Qualifications

• 3 5 years of administrative and/or customer service experience preferred.
• Strong attention to detail and exceptional organizational skills.
• Experience supporting executives, sales professionals, or a busy team is a plus.
• Strong working knowledge of Microsoft Word, PowerPoint, and Excel.
• Experience working with CRM or ticketing systems preferred.
• Excellent verbal, written, listening, and interpersonal communication skills.
• Ability to prioritize and manage multiple responsibilities in a fast-paced environment.
• Positive attitude, energy, initiative, and a genuine desire to help customers and teammates.
• Professional presence and excellent follow-through.