Administrative Assistance

Bob Taylor Engineering, Inc.; Maryland; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) retirement plan

Profit Sharing

Paid time off (PTO)

Seven (7) paid holidays per year

Job summary

Bob Taylor Engineering, Inc. is seeking a dependable Administrative Assistant to support daily office operations, including project coordination, billing, scheduling, data entry, and customer service in a fast-paced environment.

The role involves answering calls, logging inquiries, maintaining project records, processing invoices, and assisting with field paperwork while maintaining confidentiality and delivering professional service.

Qualifications

• High school diploma or equivalent required; college credits preferred.
• Previous administrative or office experience preferred.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong data entry skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team.
• Professional customer service skills and the ability to maintain confidentiality.

Responsibilities

• Answer and direct incoming phone calls professionally.
• Log and track incoming phone calls.
• Monitor and respond to email inquiries.
• Set up new projects and maintain project records.
• Process credit card payments accurately.
• Review, process, and correct field reports.
• Prepare and process client invoices.
• Summarize field reports and laboratory results for billing.
• Email reports, invoices, and required documentation to clients and county agencies.
• Track and follow up on missing field reports.
• Maintain office databases, logbooks, and concrete testing records.
• Assist with scheduling field technicians and distributing work orders.
• Perform general administrative and office support duties as assigned.

Skills

Data entry

Written and verbal communication

Organizational skills

Time management

Independent work

Teamwork

Customer service

Confidentiality

Education

High school diploma or equivalent

College credits preferred

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Job Description

Job Type: Full-time Schedule: Monday–Friday, Standard Business Hours

About the Position

We are seeking a dependable, detail-oriented Administrative Assistant to join our team. This position plays a key role in supporting daily office operations through project coordination, billing, scheduling, data entry, and customer service. The ideal candidate is organized, self-motivated, and able to manage multiple priorities while maintaining accuracy in a fast-paced environment.

Responsibilities

• Answer and direct incoming phone calls professionally.
• Log and track incoming phone calls.
• Monitor and respond to email inquiries.
• Set up new projects and maintain project records.
• Process credit card payments accurately.
• Review, process, and correct field reports.
• Prepare and process client invoices.
• Summarize field reports and laboratory results for billing.
• Email reports, invoices, and required documentation to clients and county agencies.
• Track and follow up on missing field reports.
• Maintain office databases, logbooks, and concrete testing records.
• Assist with scheduling field technicians and distributing work orders.
• Perform general administrative and office support duties as assigned.

Qualifications

• High school diploma or equivalent required; college credits preferred.
• Previous administrative or office experience preferred.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong data entry skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• Strong organizational and time management abilities.
• Ability to work independently and as part of a team.
• Professional customer service skills and the ability to maintain confidentiality.

Benefits

• Health, dental, and vision insurance
• 401(k) retirement plan
• Profit Sharing
• Paid time off (PTO)
• Seven (7) paid holidays per year