Administration & Logistics Specialist

UNOX S.p.A.; Indiana; On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Mentorship

Career growth

Diversity & inclusion policies

International mobility

Relocation support

Team building activities

Expense reimbursement

Job summary

UNOX S.p.A. in Tokyo is seeking an Administration & Logistics Specialist to manage customer orders, master data, and coordination with logistics partners. The role supports SAP and future ERP implementations and involves close collaboration with Sales, Accounting, and internal teams.

The position offers international mobility and relocation support, with a focus on accurate data entry and cross-functional cooperation across the Unox Group.

Qualifications

• Experience in administration, order management, customer service, or accounting.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Proficient with MS Office; SAP/ERP experience is a plus.
• Good communication skills and collaboration with customers and internal teams.
• English proficiency; knowledge of Japanese.

Responsibilities

• Manage customer POs, create and maintain customer accounts, process orders, prepare quotations, sales orders, delivery notes and invoices.
• Coordinate delivery schedules, shipping instructions, consignment stock, PODs, returns, exchanges, and logistics communication.
• Handle employee travel expenses and reimbursements.
• Perform data entry and maintain information across systems, including customer-specific EDI and web ordering platforms.
• Provide Sales with order, inventory, shipment, and customer information; support credit collection and collaborate with accounting.

Skills

Order management

Customer service

Accounting

Administration

Communication

English

Japanese

Tools

SAP

MS Excel

MS Office

Job description

Tokyo Japan

FULL-TIME

Main responsibilities

• Manage customer POs, create and maintain customer accounts, process orders, prepare quotations, sales orders, delivery notes and invoices, and maintain customer and product master data.
• Coordinate delivery schedules, shipping instructions, consignment stock, PODs, returns, exchanges, delivery issues, and communication with customers, warehouses, and logistics partners.
• Handle employee travel expenses and reimbursement.
• Perform data entry and maintain information across internal and external systems, including customer-specific EDI and web ordering platforms, while supporting future SAP implementation.
• Provide Sales with order, inventory, shipment, and customer information; cooperate with Sales and Order Management on credit collection; and collaborate with Accounting team members across the Unox Group.

Requirements

• Previous experience in administration, order management, customer service, accounting, or a similar role.
• Good organizational skills and attention to detail, with the ability to manage multiple tasks and deadlines.
• Good knowledge of MS Office, particularly Excel; experience with SAP or other ERP systems is a plus.
• Good communication skills and ability to collaborate effectively with customers and internal departments.
• English proficiency; knowledge of Japanese.

What Unox offers

• Mentorship & coaching
• Career growth & training programs
• Diversity & inclusion policies
• International mobility & relocation support
• Team building activities
• Expense reimbursement

Unox, a global market leader in the design and production of high-end professional ovens and certified as a Great Place to Work®, is seeking a Administration & Logistics Specialist to join the Unox Service Team in Tokyo.

The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.