Bilingual English and Japanese Sales Operations Administrator

Triup, Inc.; Torrance (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Triup, Inc. is seeking a Sales Administration professional to support daily sales and operations activities in Torrance, CA. The role involves processing orders, coordinating shipping, managing inventory, purchasing, and handling import/export documentation.

You will work closely with customers, vendors, logistics providers, and internal teams to ensure smooth order fulfillment and efficient operations, including forklift assistance as needed.

Qualifications

• Proficiency in Japanese and English at business level.
• Experience in logistics, inventory control, order processing, or sales administration.
• Strong communication and coordination with customers, vendors, and internal teams.

Responsibilities

• Coordinate shipping, logistics, and transportation activities.
• Manage inventory control and warehouse operations.
• Process customer orders and manage purchasing activities.
• Prepare import/export documentation and support compliance requirements.
• Manage sales administration and order fulfillment.
• Provide customer support and manage relationships with customers and vendors.
• Maintain product setup, registration, master data, and related records.
• Assist with warehouse operations as needed, including packing, coordinating deliveries, and operating a forklift.

Skills

Japanese language

English language

Logistics experience

Tools

Microsoft Excel

Job description

The Sales Administration position is responsible for supporting daily sales and operations activities, including order processing, shipping and logistics coordination, inventory control, purchasing, import/export documentation, and customer support. This role works closely with customers, vendors, logistics providers, and internal departments to ensure smooth order fulfillment and efficient operations.

Responsibilities

• Coordinate shipping, logistics, and transportation activities
• Manage inventory control and warehouse operations
• Process customer orders and manage purchasing activities
• Prepare import/export documentation and support compliance requirements
• Manage sales administration and order fulfillment
• Provide customer support and manage relationships with customers and vendors
• Maintain product setup, registration, master data, and related records
• Assist with warehouse operations as needed, including packing, coordinating deliveries, and operating a forklift

Qualifications

• Business-level proficiency in Japanese and English
• Experience in logistics, inventory control, order processing, or sales administration
• Strong problem-solving skills and ability to manage multiple priorities
• Strong communication and coordination skills with customers, vendors, logistics providers, and internal departments
• Proficiency in Microsoft Office, particularly Excel
• Forklift certification or operating experience to assist with warehouse as needed.