Admin Asst

Behavioral Health Network, Inc.; Ware (MA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

PTO

403(b)

Tuition reimbursement

Medical, dental, vision

Employee assistance program

Job summary

Behavioral Health Network (BHN) is seeking an Administrative Assistant to support our Family Resource Center in Western Massachusetts. You will greet visitors, answer phones, coordinate appointments, and assist BHN staff with a variety of clerical tasks in a fast-paced, team-oriented environment designed to deliver compassionate care to communities served by BHN.

The ideal candidate has a High School diploma or GED, 1–2 years of administrative experience, strong customer service and

Qualifications

• High School Diploma or GED required.
• Strong customer service skills with BHN staff and outside visitors.
• 1–2 years working in an administrative/clerical office setting preferred.

Responsibilities

• Greet visitors and assist BHN staff and visitors.
• Coordinate appointments and support time-sensitive projects.
• Maintain basic office records and use Microsoft Office applications.
• Support team in a high-demand environment with professionalism.

Skills

Customer service

Verbal communication

Written communication

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

Excel

Word

Publisher

PowerPoint

Job description

Behavioral Health Network (BHN) is a leading statewide provider of behavioral health services and a Certified Great Place to Work. Since 1938, BHN has helped individuals, families, and communities thrive through compassionate, high-quality care and support. With deep roots in Western Massachusetts and a growing presence in communities throughout the state, we are currentlyseekingaAdministrative Assistantto join ourFamily Resource Centerteam and help advance our mission of empowering people to live healthier, more fulfilling lives.

What We Offer:

• Purpose-Driven Work - Make a meaningful impactinthe lives of individuals, families, and communities throughout Western Massachusetts.
• Professional Growth - Access ongoing training, mentorship, career development, and advancement opportunities across one of the region's largest behavioral health organizations.
• Supportive Team Culture - Join a collaborative workplace guided by our HEART values: Humanity, Empowerment, Accountability, Respect, and Teamwork.
• Stability & Opportunity - Build your career with a well-established organization serving Western Massachusetts since 1938.
• Comprehensive Benefits - Generous PTO, 403(b), tuition reimbursement, medical, dental, vision, employeeassistanceprograms, and more.
• Certified Great Place to Work - Work for an organization recognized for creating a positive and engaging employee experience.

What You Will Do:

• High School Diploma or GEDrequired.
• Valid driver's license and reliable transportation
• Ability to work collaboratively with teams
• Strong customer service skills with BHN staff and outside visitors.
• Ability to work effectively in high-demand and/or stressful environments and manage time-sensitive projects.
• Excellent interpersonal, verbal, and written communication skills.
• Bilingual in English and Spanish preferred.
• Basic knowledge of Excel, Word, and other Microsoft products such as Publisher and PowerPoint.
• Minimum of 1-2 years working in an administrative/clerical office settingrequired.

Who You Are:

We Hire for HEART!

Since 1938, BHN has delivered high-quality, culturally responsive behavioral health care, building deep roots in Western Massachusetts while expanding our impact in communities throughout the state. Our core values- Humanity, Empowerment, Accountability, Respect, and Teamwork guide how we lead, serve, and support one another. Ifyou'reready to bring your skills and experience to a mission-driven organization where your work can make a meaningful difference,we'dlove to hear from you.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.