Admin Assistant Scheduler

Synergy HomeCare; Chantilly (VA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Liability Insurance & Workers’ Comp

Job summary

SYNERGY HomeCare is seeking an Intake Coordinator/Admin Assist to join our national network, delivering compassionate administrative support through the intake process for clients and caregivers in their own homes.

The role focuses on accurate client communication, scheduling, and a caring, customer-focused approach, coordinating calls and appointments while assisting with home assessments and various office tasks to support high-quality home care services.

Qualifications

• High School Diploma or GED required.
• 1-2 years of administrative support experience, preferably in healthcare or home care.
• Knowledge of scheduling and on-call procedures is preferred.
• Strong communication skills and clear, effective phone manner.
• Proficiency with computer software (Google Suite, Excel, PowerPoint).
• Experience with scheduling software or CRMs is a plus.

Responsibilities

• Client communication and coordination with clients and caregivers.
• Managing client and caregiver intake calls and documentation.
• Providing exemplary customer service to clients and families.
• Assisting with home assessments and other office tasks as needed.

Skills

Communication

Customer service

Multitasking

Education

High School Diploma/GED

Tools

Google Suite

Excel

PowerPoint

Scheduling software/CRM

Job description

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring full support for fuller lives and elevate their confidence, knowing they have someone like you guiding them through the Intake process.

Do you:

• Enjoy serving others?

• Have a big heart with a lot of love to share?

• Excel at assisting clients in finding care they need?

We have an opening for an Admin Assist who can answer yes to these questions. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to establish home care support for a wide variety of people, spanning all ages and all abilities. We are seeking an Intake Coordinator to join our independently owned and operated national agency.

Admin Assist Benefits:

• Competitive Pay

• Liability Insurance, Workers’ Compensation coverage, and unemployment insurance.

Admin Assist Responsibilities:

• Client communication

• Managing client and caregiver intake calls

• Providing exemplary customer service

• Assisting with home assessment and other office tasks as needed

Admin Assist Requirements:

• High School Diploma/GED or equivalent

• 1-2 years of experience providing administrative support preferably in the Healthcare industry and Home Care Services

• Knowledge of scheduling and on-call procedures (preferred)

• Strong communication skills and must be able to speak clearly and effectively

• Customer service skills and phone answering management experience

• Proficiency in computer skills (Google Suite, Excel, PowerPoint, etc...

• Knowledge of scheduling software (ERPs or similar) or CRM preferred