Care Intake Scheduler — Admin Assistant

Synergy HomeCare; Chantilly (VA); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Competitive Pay

Liability Insurance & Workers’ Comp

Job summary

SYNERGY HomeCare is seeking an Intake Coordinator/Admin Assist to join our national network, delivering compassionate administrative support through the intake process for clients and caregivers in their own homes.

The role focuses on accurate client communication, scheduling, and a caring, customer-focused approach, coordinating calls and appointments while assisting with home assessments and various office tasks to support high-quality home care services.

Qualifications

• High School Diploma or GED required.
• 1-2 years of administrative support experience, preferably in healthcare or home care.
• Knowledge of scheduling and on-call procedures is preferred.
• Strong communication skills and clear, effective phone manner.
• Proficiency with computer software (Google Suite, Excel, PowerPoint).
• Experience with scheduling software or CRMs is a plus.

Responsibilities

• Client communication and coordination with clients and caregivers.
• Managing client and caregiver intake calls and documentation.
• Providing exemplary customer service to clients and families.
• Assisting with home assessments and other office tasks as needed.

Skills

Communication

Customer service

Multitasking

Education

High School Diploma/GED

Tools

Google Suite

Excel

PowerPoint

Scheduling software/CRM

Job description

SYNERGY HomeCare is seeking an Intake Coordinator/Admin Assist to join our national network, delivering compassionate administrative support through the intake process for clients and caregivers in their own homes.

The role focuses on accurate client communication, scheduling, and a caring, customer-focused approach, coordinating calls and appointments while assisting with home assessments and various office tasks to support high-quality home care services.