Customer Service Representative

Synergy HomeCare; Rochester (MN); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Clean environment

Job summary

SYNERGY HomeCare in Rochester, MN is hiring an Intake Coordinator to connect clients with compassionate home care. You will manage intake calls, coordinate client and caregiver information, and deliver exemplary customer service.

The role emphasizes autonomy, strong communication, and time management, with a flexible schedule and a professional team environment. If you enjoy helping others and organizing care, this position offers meaningful work in a national independent agency.

Qualifications

• Experience in home care setting preferred.
• Education: High school diploma.
• Skills: Exceptional customer service, time management, and communication.

Responsibilities

• Client communication
• Managing client and caregiver intake calls
• Providing exemplary customer service
• Assisting with home assessment and other office tasks as needed

Skills

Customer service

Time management

Communication

Education

High school diploma

Job description

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team, you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring full support for fuller lives and elevate their confidence, knowing they have someone like you guiding them through the Intake process.

Do you:

• Enjoy serving others?

• Have a big heart with a lot of love to share?

• Excel at assisting clients in finding care they need?

We have an opening for an Intake Coordinator who can answer yes to these questions. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to establish home care support for a wide variety of people, spanning all ages and all abilities. We are seeking an Intake Coordinator to join our independently owned and operated national agency.

Intake Coordinator Benefits:

• Competitive pay up to $18/hr

• Flexible Schedule

• Clean, Safe, and Professional environment

Intake Coordinator Responsibilities:

• Client communication

• Managing client and caregiver intake calls

• Providing exemplary customer service

• Assisting with home assessment and other office tasks as needed

Intake Coordinator Requirements:

• Experience – One year experience in a home care setting preferred

• Education – High school diploma

• Skills – Exceptional customer service skills, time management skills, excellent communication skills

• Characteristics – This is an autonomous position, so we’re looking for individuals that are self-motivated and willing to learn.