Admin Assistant/Hearing Reporter

BUSINESS SUPPORT SERVICES OF SALEM, INC.; Chattanooga (TN); On-site; USD 21,000 - 34,000; Part time

Job summary

Business Support Services of Salem, Inc. seeks a Verbatim Hearing Reporter to provide precise reporting for Social Security disability hearings. The role requires fast, accurate transcription (40 WPM) and strong document management using Adobe, MS Teams and Excel.

Training is provided; prior VHR or legal experience is not required. The candidate will monitor live hearings, prepare PDF summaries, upload daily details, and handle exhibits with confidentiality and professionalism, while maintaining

Qualifications

• High School Diploma or equivalent.
• Strong English grammar, punctuation and spelling.
• Knowledge of Adobe, MS Teams and Excel.
• Must type 40 WPM.
• Demonstrates confidentiality and professionalism.
• Punctual & trustworthy.
• Must have reliable transportation.
• Pass standard government background check.
• Training provided; no prior VHR or legal experience required.

Responsibilities

• Ensure timely access to equipment, software and files so that hearings start on time and participants are recorded properly.
• Continuous live monitoring of recordings ensures that each administrative hearing has a full and precise transcript or recording.
• Prepare and submit PDF files summarizing each hearing.
• Report daily details and upload documents via employee website.
• Gather and distribute exhibits and supporting materials during the hearing, as needed.
• Provide administrative support, as needed.

Skills

Typing 40 WPM

MS Teams

Excel

Attention to detail

Professionalism

Punctuality

Education

High School Diploma or equivalent

Tools

Adobe

Job description

Business Support Services is seeking a professional to provide verbatim reporting of Social Security disability hearings for the Office of Hearings Operations (OHO).

Major Duties and Responsibilities of a Verbatim Hearing Reporter (VHR):

• The examples provided do not cover all the duties that the incumbent in this position may be required to perform.
• Ensure timely access to equipment, software and files so that hearings start on time and participants are recorded properly.
• Continuous live monitoring of recordings ensures that each administrative hearing has a full and precise transcript or recording.
• Prepare and submit PDF files summarizing each hearing.
• Report daily details and upload documents via employee website.
• Gather and distribute exhibits and supporting materials during the hearing, as needed.
• Provide administrative support, as needed.

Knowledge, Skills, And Abilities

• High School Diploma or equivalent.
• Knowledge of English grammar, punctuation and spelling.
• Knowledge of Adobe, MS Teams and Excel.
• Ability to operate a desktop computer
• Demonstrates professionalism and the capacity to foster positive working relationships with colleagues and the general public.
• Ability to understand and follow verbal and written instructions.
• The Candidate must demonstrate strong attention to detail and the capacity to adhere to established processes and procedures, ensuring precision in document preparation and reporting.
• Consistently upholds confidentiality while always maintaining a professional appearance and demeanor.
• Must be punctual & trustworthy.
• Must have reliable transportation.
• Must type 40 adjusted WPM.
• Must be self-motivated and self-managed.
• Legal or medical terminology (helpful but not mandatory).
• Ability to organize and maintain accurate files and records.
• Ability to pass a standard government background check.

Training is provided, previous VHR or legal experience is not necessary.