Admin Assistant/Hearing Reporter

Business Support Services of Salem; West Palm Beach (FL); On-site; USD 28,000 - 34,000; Full time

Job summary

Business Support Services seeks a Verbatim Hearing Reporter to provide precise transcripts of hearings for Office of Hearings Operations. You will monitor live recordings, ensure timely access to required materials, and prepare PDF summaries.

This role requires thorough attention to detail, strict confidentiality, and reliable transportation given on-site duties. Training is provided; prior VHR or legal experience is not necessary.

Qualifications

• High School Diploma or equivalent required.
• Strong command of English grammar, punctuation and spelling.
• Experience with Adobe, MS Teams and Excel is preferred.
• Capable of operating a desktop computer and following instructions precisely.

Responsibilities

• Provide verbatim reporting of hearings with accurate transcripts.
• Monitor recordings to ensure full, precise records.
• Prepare and submit PDF files summarizing each hearing.
• Report daily details and upload documents via employee portal.
• Gather and distribute exhibits and supporting materials during hearings.
• Provide administrative support as needed.

Skills

English grammar

Punctuation and spelling

Attention to detail

Professionalism

Verbal and written instructions

Confidentiality

Punctuality

Self-motivated

Self-managed

Background check

Typing speed 40 WPM

Transportation reliable

Education

High School Diploma or equivalent

Tools

Adobe Acrobat

MS Teams

Excel

Job description

Business Support Services is seeking a professional to provide verbatim reporting of Social Security disability hearings for the Office of Hearings Operations (OHO).

Major Duties and Responsibilities of a Verbatim Hearing Reporter (VHR):

• The examples provided do not cover all the duties that the incumbent in this position may be required to perform.
• Ensure timely access to equipment, software and files so that hearings start on time and participants are recorded properly.
• Continuous live monitoring of recordings ensures that each administrative hearing has a full and precise transcript or recording.
• Prepare and submit PDF files summarizing each hearing.
• Report daily details and upload documents via employee website.
• Gather and distribute exhibits and supporting materials during the hearing, as needed.
• Provide administrative support, as needed.

Knowledge, Skills, and Abilities:

• High School Diploma or equivalent.
• Knowledge of English grammar, punctuation and spelling.
• Knowledge of Adobe, MS Teams and Excel.
• Ability to operate a desktop computer.
• Demonstrates professionalism and the capacity to foster positive working relationships with colleagues and the general public.
• Ability to understand and follow verbal and written instructions.
• The Candidate must demonstrate strong attention to detail and the capacity to adhere to established processes and procedures, ensuring precision in document preparation and reporting.
• Consistently upholds confidentiality while always maintaining a professional appearance and demeanor.
• Must be punctual & trustworthy.
• Must have reliable transportation.
• Must type 40 adjusted WPM.
• Must be self-motivated and self-managed.
• Legal or medical terminology (helpful but not mandatory).
• Ability to organize and maintain accurate files and records.
• Ability to pass a standard government background check.

Training is provided, previous VHR or legal experience is not necessary.