Admin Assistant/Hearing Reporter

Business-Support-Services-of-Sale; Chattanooga (TN); On-site; USD 25,000 - 39,000; Full time

Job summary

Business Support Services is seeking a professional to provide verbatim reporting of Social Security disability hearings for the Office of Hearings Operations (OHO). The Verbatim Hearing Reporter (VHR) will monitor hearings, ensure accurate transcripts, and prepare PDF summaries.

The role requires strong attention to detail, proficiency with Adobe, MS Teams and Excel, and the ability to follow written and verbal instructions. Training is provided; government background check may be required.

Qualifications

• High School Diploma or equivalent.
• Knowledge of English grammar, punctuation and spelling.
• Knowledge of Adobe, MS Teams and Excel.
• Ability to operate a desktop computer.
• Demonstrates professionalism and the capacity to foster positive working relationships with colleagues and the public.
• Ability to follow verbal and written instructions.
• Attention to detail and adherence to processes for precise reporting.
• Maintains confidentiality and professional appearance.
• Punctual and trustworthy; reliable transportation.
• Must type 40 adjusted WPM.
• Self-motivated and self-managed.
• Experience with legal/medical terminology is helpful but not required.
• Ability to organize and maintain accurate files and records.
• Pass a standard government background check.

Responsibilities

• Ensure hearings start on time and participants are recorded properly.
• Continuously monitor recordings to ensure accurate transcripts or recordings.
• Prepare and submit PDF files summarizing each hearing.
• Report daily details and upload documents via employee website.
• Gather and distribute exhibits and materials during hearings as needed.
• Provide administrative support as needed.

Skills

Attention to detail

Punctuality

Self-motivation

Self-management

Typing 40 WPM

Verbal/written instructions

Confidentiality

Professionalism

Education

High School Diploma

Tools

Adobe

MS Teams

Excel

Job description

Business Support Services is seeking a professional to provide verbatim reporting of Social Security disability hearings for the Office of Hearings Operations (OHO).

Major Duties and Responsibilities of a Verbatim Hearing Reporter (VHR):

• The examples provided do not cover all the duties that the incumbent in this position may be required to perform.
• Ensure timely access to equipment, software and files so that hearings start on time and participants are recorded properly.
• Continuous live monitoring of recordings ensures that each administrative hearing has a full and precise transcript or recording.
• Prepare and submit PDF files summarizing each hearing.
• Report daily details and upload documents via employee website.
• Gather and distribute exhibits and supporting materials during the hearing, as needed.
• Provide administrative support, as needed.

Knowledge, Skills, and Abilities:

• High School Diploma or equivalent.
• Knowledge of English grammar, punctuation and spelling.
• Knowledge of Adobe, MS Teams and Excel.
• Ability to operate a desktop computer
• Demonstrates professionalism and the capacity to foster positive working relationships with colleagues and the general public.
• Ability to understand and follow verbal and written instructions.
• The Candidate must demonstrate strong attention to detail and the capacity to adhere to established processes and procedures, ensuring precision in document preparation and reporting.
• Consistently upholds confidentiality while always maintaining a professional appearance and demeanor.
• Must be punctual & trustworthy.
• Must have reliable transportation.
• Must type 40 adjusted WPM.
• Must be self-motivated and self-managed.
• Legal or medical terminology (helpful but not mandatory).
• Ability to organize and maintain accurate files and records.
• Ability to pass a standard government background check.

Training is provided, previous VHR or legal experience is not necessary.