Additional Services Technician

The Shield Co Management, LLC; New York (NY); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Weekly pay

Paid sick and vacation time

Medical, dental, and vision options

401(k) with match

EAP access

Discounted pest control for employees

Job summary

The Shield Co Management, LLC is seeking an Additional Services Technician to deliver specialized pest control and home protection services. You will combine hands-on work with outstanding customer care, ensuring accurate documentation and safe, efficient operations in a fast-paced environment.

Responsibilities include applying termite and mosquito controls, insulation work, and exclusion tasks, while maintaining detailed records and following routes and schedules.

Qualifications

• 1+ years of customer service experience.
• Familiarity with construction-related tasks; safe use of ladders and power tools.
• Must be 21 years or older.
• Valid driver’s license and 3+ years driving history; driving a company vehicle is essential.
• State-required pest control licensing training provided.

Responsibilities

• Perform specialized pest control services (termite/mosquito control, insulation installation, exclusion work).
• Complete indoor/outdoor pest control applications for new customers with attention to quality and detail.
• Explain treatment plans and benefits; address customer questions.
• Follow service routes and schedules; coordinate with office staff for efficient delivery.
• Maintain accurate records of customers, services, and appointments using company systems.
• Inspect and maintain vehicles, equipment, and PPE for safety.

Skills

Customer service

Mechanical aptitude

Ladder safety

Power tools

Tools

Ladders

Power tools

Job description

103 Comac Street Ronkonkoma, New York 11779

Position Summary

The Additional Services Technician provides specialized pest control and home protection services, including termite treatments, mosquito control, insulation installation, exclusion work, and other pest management solutions. This role combines hands‑on service delivery with exceptional customer care, ensuring high‑quality results, accurate documentation, and safe, efficient operations.

Responsibilities

• Perform specialized pest control services, including termite control, mosquito treatments, insulation installation, exclusion work, and other additional service offerings.
• Complete initial indoor and outdoor pest control applications for new customers with a focus on quality, thoroughness, and attention to detail.
• Deliver exceptional customer service by explaining treatment plans, service features, and benefits while addressing customer questions and concerns.
• Follow assigned service routes and schedules, coordinating effectively with office staff and management to ensure efficient service delivery.
• Maintain accurate and organized customer, service, and appointment records using company technology and systems.
• Inspect and maintain company vehicles, equipment, and personal protective gear to ensure safe and effective operations.
• Promote customer satisfaction by consistently delivering high‑quality service and adhering to company standards and procedures.

Qualifications and Requirements

• 1+ years of customer service experience required and demonstrated mechanical aptitude and familiarity with construction-related tasks, including operating ladders and power tools safely and effectively.
• Must be 21 years of age or older.
• Possess a valid driver’s license and have 3+ consecutive years of driving history; driving a company vehicle is an essential function of the role.
• Earn and maintain state‑required training and pest control licensing if applicable (provided).

Benefits

• Hourly base pay range of $23.00 - $25.00, plus additional compensation opportunities.
• Weekly pay – get paid every Friday.
• Paid sick and vacation time along with 10 company‑paid holidays.
• Comprehensive benefits package including medical, dental, and vision options.
• 401(k) with a competitive match.
• Access to the Employee Assistance Program (EAP).
• Discounted pest control services for employees and their friends and family.

Physical Demands and Working Requirements

The physical demands and working conditions outlined here are typical requirements for an employee to effectively carry out the essential duties of this job. Capable of regularly lifting up to 50 pounds, with occasional heavier lifting. Requires clear vision for both close and distant tasks, with adjustable focus. Must be able to stand for long periods, perform physical tasks, and manage repetitive motions. Exposure to pesticides, chemicals, pests, mold, allergens, and structural hazards; safety gear required. Moderate noise level in the work environment.

Equal Opportunity Employment

EcoShield is an equal opportunity employer, committed to diversity and inclusion. We make employment decisions based on merit and business needs, without discrimination based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Americans with Disabilities Act (ADA) Accommodation

The Shield Co. Management, LLC is committed to providing reasonable accommodations to qualified individuals with disabilities during both the hiring process and throughout employment, in accordance with applicable laws.