ADA Compliance & Accommodations Specialist

CVS Health; Kansas; Hybrid; USD 47,000 - 112,000; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus eligibility

Job summary

CVS Health is seeking a Reasonable Accommodation Case Manager in the United States (Kansas area) to oversee ADA/ADAAA compliance and manage accommodation requests. You will partner with HR, Legal, and leadership to implement timely solutions while maintaining confidentiality.

The role requires 3+ years in HR/employee relations, strong knowledge of disability laws, and excellence in communication and organization. Full-time position with competitive benefits and CVS Health bonus eligibility.

Qualifications

• 3+ years of experience in HR, Employee Relations, or ADA/Reasonable Accommodation administration.
• Strong knowledge of ADA, ADAAA, FMLA, and relevant state disability and leave laws.
• Experience managing complex accommodation cases in a large, multi-state organization.
• Exceptional communication, analytical, and problem-solving skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.

Responsibilities

• Manage the end-to-end reasonable accommodation process to include, individualized case assessment, interactive discussions, documentation, and implementation.
• Conduct individualized assessments to determine the essential functions of roles and identify reasonable accommodations that do not create undue hardship.
• Partner with colleagues, managers, HR, and Legal to facilitate timely and appropriate accommodations.
• Provide expert guidance and coaching to HR and business leaders on ADA/ADAAA compliance and best practices.
• Review and analyze medical documentation to determine functional limitations and job-related restrictions.
• Champion and promote a positive employee relations climate, providing appropriate counsel and support to ensure that any Reasonable Accommodation processes are delivered to maximize the colleague and manager experience.
• Ensure compliance with federal, state, and local disability laws, and maintain thorough, accurate, and confidential case documentation.

Skills

HR experience

ADA/ADAAA knowledge

Multi-state experience

Communication

Confidentiality

Organization

Education

Bachelor's degree in HR / business or related field

Job description

CVS Health is seeking a Reasonable Accommodation Case Manager in the United States (Kansas area) to oversee ADA/ADAAA compliance and manage accommodation requests. You will partner with HR, Legal, and leadership to implement timely solutions while maintaining confidentiality.

The role requires 3+ years in HR/employee relations, strong knowledge of disability laws, and excellence in communication and organization. Full-time position with competitive benefits and CVS Health bonus eligibility.