Active TS/SCI IT & Customer Support Officer

Convirgence; Herndon (VA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Career development opportunities

Dynamic team environment

Corporate information sharing & networking

Job summary

A government contractor is seeking a Customer Services and Information Technology Officer in Herndon, VA. This role involves supporting IT systems and providing assistance with technical problems. The ideal candidate will hold a Bachelor's degree in a related field with at least 6 years of experience. The position offers the chance to work in a mission-critical environment alongside a dynamic team committed to innovation and collaboration.

Qualifications

• 6+ years of related experience in IT support.
• Education can be substituted with equivalent certifications or training.

Responsibilities

• Act as the on-site point of accountability for IT systems.
• Maintain mission critical IT platforms in collaboration with IT Officers.
• Provide technical assistance for customer systems, software, hardware, or networks.
• Identify and resolve technical problems.

Skills

Active Directory

Windows 7

Microsoft Outlook

Microsoft Office Suite

Hardware/application troubleshooting

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Job description

A government contractor is seeking a Customer Services and Information Technology Officer in Herndon, VA. This role involves supporting IT systems and providing assistance with technical problems. The ideal candidate will hold a Bachelor's degree in a related field with at least 6 years of experience. The position offers the chance to work in a mission-critical environment alongside a dynamic team committed to innovation and collaboration.