TS/SCI IT & Customer Support Specialist

Convirgence; McLean (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

Convirgence is seeking a Cyber Security InfoSec Engineer to support government activities in Herndon, VA. This role involves providing critical IT solutions and excellent customer service.

The ideal candidate should have at least 11 years of experience in IT, including troubleshooting software and hardware issues. The company offers a supportive work environment focused on career development and innovation.

Qualifications

• Minimum of 11 years related experience.
• Experience in both software and hardware troubleshooting.

Responsibilities

• Provide critical IT solutions and excellent customer service.
• Resolve critical IT-related issues.
• Provide desk-side support for IT issues.

Skills

Troubleshooting IT-related issues

Excellent customer service

IT ticketing system experience

Education

Bachelor’s degree in Computer Science, Engineering, or related field

Job description

Convirgence is seeking a Cyber Security InfoSec Engineer to support government activities in Herndon, VA. This role involves providing critical IT solutions and excellent customer service.

The ideal candidate should have at least 11 years of experience in IT, including troubleshooting software and hardware issues. The company offers a supportive work environment focused on career development and innovation.