Accounts Recovery Specialist

U.S. Bank; Owensboro (KY); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Sick leave

Disability insurance

Parental leave

Job summary

U.S. Bank is seeking a detail-oriented professional to handle document processing and account record-keeping. You will enter new information, update existing accounts, and assist customers with inquiries in a fast-paced environment.

Daily responsibilities include handling calls, resolving concerns, and maintaining accurate settlement and activity records while delivering strong customer service.

Qualifications

• High school diploma or equivalent required.
• Typically three to five years of clerical and customer service experience.
• Strong knowledge of products, services and systems related to assigned area.

Responsibilities

• Perform document processing and record keeping for customer accounts.
• Enter or change account information; record transactions; respond to inquiries.
• Provide timely and accurate responses and assist in resolving customer concerns.

Skills

Customer service

Clerical experience

Communication skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

U.S. Bank is seeking a detail-oriented professional to handle document processing and account record-keeping. You will enter new information, update existing accounts, and assist customers with inquiries in a fast-paced environment.

Daily responsibilities include handling calls, resolving concerns, and maintaining accurate settlement and activity records while delivering strong customer service.