Accounts Receivable Manager

Genesis Global Workforce Solutions; Town of Texas (WI); Hybrid; USD 115,000 - 135,000; Full time

Job summary

Genesis Global Workforce Solutions is seeking an Accounts Receivable Manager to lead AR operations across multiple entities. This hands-on leader will drive billing accuracy, collections, and internal controls while partnering with Finance, Operations, and IT to optimize Microsoft Dynamics 365 workflows.

The role requires a senior level professional with strong GAAP/SOX knowledge, excellent analytical skills, and a track record of process improvements in a shared-services environment.

Qualifications

• Bachelor's degree in Accounting, Finance, Business, or related field.
• 8+ years of progressive accounts receivable, billing, collections, or accounting experience.
• 5+ years of supervisory or management experience.
• Experience managing AR operations within a multi-entity or shared services environment.
• Experience within project-based services, construction, HVAC, or a similar industry.
• Experience with Microsoft Dynamics 365 F&O.
• Strong knowledge of billing, credit, collections, and accounts receivable processes.
• Knowledge of GAAP, SOX controls, and month-end close requirements.
• Strong analytical, problem-solving, and process improvement skills.
• Strong proficiency with Microsoft Office, particularly Excel.
• Ability to partner effectively across Finance, Operations, Sales, and IT.

Responsibilities

• Lead, coach, and develop AR team; manage workloads and priorities.
• Oversee billing, credit, and collections for accurate invoicing and timely payments.
• Monitor AR aging, billing dashboards, collections, and KPIs.
• Manage escalated disputes, collection matters, and complex accounts.
• Audit invoices, credit memos, adjustments, and write-offs.
• Support customer credit evaluations and set credit limits/terms.
• Oversee bad debt reserves, write-offs, refunds, and third-party collections.
• Manage lien-related processes and related documentation.
• Ensure billing aligns with contracts and revenue recognition standards.
• Oversee monthly AR and billing reconciliations; support month-end close.
• Maintain GAAP, SOX compliance and audit readiness.
• Identify bottlenecks and opportunities to improve cash flow.
• Drive standardization and automation within Dynamics 365.
• Partner with Finance, Ops, Sales, and IT to resolve issues.
• Support ERP implementations, upgrades, and integrating acquired businesses.
• Develop and maintain AR policies, procedures, training.
• Lead onboarding, cross-training, and development initiatives.
• Provide management reporting and analysis on AR aging, collections, and cash flow.

Skills

Accounts receivable

Billing

Collections

Leadership

Process improvement

GAAP knowledge

SOX controls

Microsoft Excel

Microsoft Dynamics 365 F&O

Cross-functional collaboration

Education

Bachelor's degree in Accounting/Finance/Business

Tools

Microsoft Dynamics 365 F&O

Microsoft Dynamics 365 CRM

Power BI

Avalara or tax compliance platform

Job description

Compensation Range: $115,000–$135,000 + 10% bonus

Location: Irving, TX

Work Schedule: Hybrid

Industry: Shared Services

Company Overview

The organization operates a shared services model that strengthens financial operations, systems, and controls across multiple operating entities while supporting long-term value creation.

Position Summary

The Accounts Receivable Manager oversees day-to-day accounts receivable operations, including billing, credit, and collections activities across multiple operating companies. This role provides leadership and coaching to the AR team while ensuring timely and accurate billing, effective collection efforts, appropriate credit controls, and strong financial reporting.

The position requires a hands-on, process-oriented leader who can balance operational execution with continuous improvement. The AR Manager will drive standardization, strengthen internal controls, improve cash flow and billing accuracy, and help optimize Microsoft Dynamics 365 workflows while partnering closely with Finance, Operations, and IT.

Key Responsibilities

• Lead, coach, and develop Accounts Receivable team members while managing workload distribution, performance expectations, and day-to-day priorities
• Oversee billing, credit, and collections activities to ensure accurate invoicing, timely customer payments, and effective management of outstanding receivables
• Monitor AR aging, billing dashboards, collection activity, invoice accuracy, cycle times, disputes, rebills, and other key performance indicators
• Manage escalated billing disputes, collection matters, credit issues, and complex customer accounts
• Conduct reviews and audits of invoices, credit memos, adjustments, write-offs, and other AR transactions
• Support customer credit evaluations and establish appropriate credit limits and terms
• Oversee bad debt reserves, write-offs, refunds, and third-party collection activity in accordance with company policies
• Manage lien-related processes, including notices, waivers, filings, releases, and related documentation
• Ensure billing practices align with contractual requirements and applicable revenue recognition standards
• Oversee monthly AR and billing reconciliations and support the month-end close process
• Maintain GAAP, SOX, and internal control compliance and ensure audit readiness
• Identify process bottlenecks, root causes, and opportunities to improve billing accuracy, collections performance, and cash flow
• Drive process standardization and automation within Microsoft Dynamics 365
• Partner with Finance, Operations, Sales, and IT to resolve issues and implement system or process enhancements
• Support ERP implementations, system upgrades, and integration of newly acquired businesses into standardized AR processes
• Develop and maintain AR policies, procedures, documentation, and training materials
• Lead team onboarding, cross-training, and ongoing development initiatives
• Provide management reporting and analysis related to AR aging, collections, billing performance, disputes, credit exposure, and cash flow trends

Required Qualifications

• Bachelor’s degree in Accounting, Finance, Business, or related field
• 8+ years of progressive accounts receivable, billing, collections, or accounting experience
• 5+ years of supervisory or management experience
• Experience managing AR operations within a multi-entity or shared services environment
• Experience within project-based services, construction, HVAC, or a similar industry
• Experience with Microsoft Dynamics 365 F&O
• Strong knowledge of billing, credit, collections, and accounts receivable processes
• Knowledge of GAAP, SOX controls, and month-end close requirements
• Strong analytical, problem-solving, and process improvement skills
• Strong proficiency with Microsoft Office, particularly Excel
• Ability to partner effectively across Finance, Operations, Sales, and IT

Preferred Qualifications

• Experience with Microsoft Dynamics 365 CRM
• Power BI dashboard and reporting experience
• Experience with Avalara or similar tax compliance platforms
• Knowledge of lien filing, lien waiver, and release processes
• Experience with credit analysis and risk management
• Experience managing audit documentation and financial controls
• Experience supporting ERP migrations, acquisitions, or finance transformation initiatives
• Experience developing automation or workflow improvements within AR operations