Accounts Receivable Coordinator

Omni Hotels & Resorts; Austin (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Omni Barton Creek Resort & Spa in Austin, TX is seeking an Accounts Receivable Coordinator to manage billing for group, individual, and member accounts under supervision. The role focuses on timely invoicing, folio reconciliation, and resolving billing inquiries to ensure accuracy and customer satisfaction.

Ideal candidates will have a high school diploma and at least one year of accounting or related experience, plus proficiency with Windows, Excel, and Word.

Qualifications

• High School graduate with at least one year accounting or related field experience.
• Customer service experience is helpful.
• Working knowledge of Windows, Excel, Word, and office equipment.

Responsibilities

• Answer phone and e-mail billing inquiries.
• Guest folio reconciliation and billing.
• Chargebacks and card disputes handling.
• Posting charges or credits in a timely manner.
• Prepare final invoices for mailing.
• Balance daily charges.

Skills

Customer service

Education

High School diploma

Tools

Windows

Excel

Word

Ten key calculator

Job description

Omni Barton Creek Resort & Spa

Nestled in the scenic Texas Hill Country just minutes from downtown Austin, Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality.

Our associates are the heart of our success - a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand. Joining our team means becoming part of a culture built on respect, gratitude, and empowerment. Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry's most respected companies.

From championship golf and award-winning dining to a rejuvenating spa and stunning natural surroundings, Omni Barton Creek offers an inspiring environment to work, learn, and thrive. If you are driven, personable, and passionate about creating exceptional guest experiences, you'll find your perfect match at Omni Barton Creek Resort & Spa.

Accounts Receivable Coordinator

Overview: The Accounts Receivable Associate will be responsible for compiling and billing of group, individual and member accounts at the direction of the Accounts Receivable Supervisor and/or Accounting Manager(s). Accounts Receivable billing and reconciliation is to be completed in a timely and accurate manner and should reflect a high level of accuracy.

Responsibilities

• Answer phone and e-mail quest billing inquiries
• Guest Folio reconciliation
• Gift cards inquiries: redemption, replacement, and tracking
• Chargebacks, credit cards disputes, unverified credits
• Verification of charges to folio and banquet event orders.
• Verification of charges to the group resume.
• Meeting with group contacts and attending precons.
• Sorting, filing and pulling of charges.
• Verification of charges to member accounts.
• Posting charges or credits in a timely manner.
• Preparing of final invoice for mailing
• Handling member billing questions/adjustmentsPosting payments
• Balance daily charges

Qualifications

• High School graduate, one year accounting or related field experience required.
• Customer service experience helpful.
• Must have a working knowledge of computer software i.e.: Windows, Excel, Word etc.
• Must have a working knowledge of a ten key calculator, computer, credit card authorization machine, telephone, fax and other office equipment.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.