Accounting Clerk - Embassy Suites by Hilton Austin Downtown South Congress

Hilton Worldwide, Inc.; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a renowned hospitality firm as an Accounting Clerk, where you will play a crucial role in ensuring financial accuracy and delivering exceptional guest service. This position offers a unique opportunity to contribute to a vibrant hotel environment, handling guest inquiries, managing billing disputes, and preparing financial reports. With a commitment to excellence and a passion for hospitality, you will thrive in a supportive atmosphere that values teamwork and integrity. If you are detail-oriented and eager to make a positive impact, this role is perfect for you.

Benefits

Free Made-to-Order Breakfast

Complimentary Evening Reception

Indoor Pool

Scenic Views

Employee Discounts

Qualifications

• Experience in hospitality finance or accounting is preferred.
• Strong customer service skills and attention to detail.

Responsibilities

• Handle guest inquiries and resolve billing disputes efficiently.
• Prepare daily receivables and complete month-end responsibilities.

Skills

Hospitality Finance

Accounting

Customer Service

Billing Dispute Resolution

Education

High School Diploma

Bachelor's Degree in Accounting or Finance

Tools

General Ledger Software

Billing Software

Job description

Job Description - Accounting Clerk - Embassy Suites by Hilton Austin Downtown South Congress (HOT0BKB9)

Job Number:

HOT0BKB9

Work Location

Embassy Suites Austin Downtown South Congress, 300 S. Congress Ave., Austin, TX 78704

Embassy Suites Austin Downtown South Congress is seeking an Accounting Clerk to join their team!

Enjoy scenic views of the Austin skyline from our downtown hotel, located near the Congress Avenue Bridge and Lady Bird Lake. The hotel features 262 guest rooms, over 2,300 sq ft of meeting space, an indoor pool, free made-to-order breakfast, and a complimentary evening reception.

The ideal candidate has hospitality finance or accounting experience; previous Hilton experience is preferred.

What will I be doing?

As an Accounting Clerk, you will handle guest inquiries, resolve billing disputes, perform month-end duties, and prepare daily receivables, contributing to excellent guest service and financial performance. Responsibilities include:

• Responding to guest inquiries and requests promptly and courteously
• Researching and resolving billing disputes efficiently
• Completing month-end responsibilities, including report preparation and billing
• Preparing and posting daily receivables from event contracts and balancing totals to the General Ledger
• Verifying receiving tickets, purchase orders, and invoices for proper coding and approval
• Reviewing final statements for accuracy, making corrections, and mailing sales contracts
• Preparing journal entries
• Handling guest service calls and correspondence via email, fax, or mail

What are we looking for?

Hilton, founded in 1919, leads the hospitality industry through innovation, quality, and success. We seek team members who demonstrate our core values:

• Hospitality: Passion for delivering exceptional guest experiences
• Integrity: Doing the right thing always
• Leadership: Leading in our industry and communities
• Teamwork: Collaborating effectively
• Ownership: Taking responsibility for actions and decisions
• Now: Acting with urgency and discipline

Additionally, we value:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is a global leader in hospitality, offering a range of accommodations from luxury hotels to extended-stay suites. We are committed to providing exceptional guest experiences worldwide, guided by our vision to 'fill the earth with the light and warmth of hospitality.' Our team members are at the heart of this mission, creating memorable experiences every day.