Housekeeping Houseperson (Part Time) - Embassy Suites by Hilton Austin Downtown South Congress

Hilton Worldwide, Inc.; Austin (TX); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is looking for a dedicated Housekeeping Houseperson to join their team. This part-time role is perfect for those eager to start a career in hospitality. You will be responsible for maintaining cleanliness in designated areas of the hotel, ensuring outstanding guest service, and contributing to the overall guest experience. The company prides itself on its inclusive and supportive culture, offering various benefits that promote personal and professional growth. If you're passionate about delivering exceptional service and thrive in a dynamic environment, this opportunity is for you!

Benefits

Medical Insurance Coverage

Mental Health Resources

Paid Time Off (PTO)

Go Hilton travel discount program

Supportive parental leave

Matching 401(k)

Employee stock purchase program (ESPP)

Debt-free education

Career growth and development

Recognition and rewards programs

Qualifications

• Experience in cleaning and maintaining designated areas.
• Ability to respond positively to guest requests.

Responsibilities

• Clean and maintain hotel areas to high standards.
• Greet guests and respond to their needs promptly.
• Report maintenance issues and assist in guest room cleaning.

Skills

Cleaning Experience

Positive Attitude

Customer Focus

Job description

Job Description - Housekeeping Houseperson (Part Time) - Embassy Suites by Hilton Austin Downtown South Congress (HOT0BHTA)

Job Number:

HOT0BHTA

Work Locations

Embassy Suites Austin Downtown South Congress 300 S. Congress Ave. Austin 78704

The ideal candidate will have cleaning experience, a positive attitude and the willingness to go above and beyond on a daily basis. This is a fantastic opportunity for those seeking to begin their hospitality career.

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune.

We support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

• Access to your pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental Health Resources
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

As a Houseperson, you would be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean designated areas including, but not limited to, restrooms, public areas, offices and banquet/meeting/conference rooms
• Perform tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, cleaning/waxing floors, removing and disposing of trash and emptying ashtrays
• Greet guests in a friendly manner
• Report maintenance deficiencies and items in need of repair
• Stock and maintain supply rooms, as needed
• Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
• Deliver guest requests and assist in cleaning guest rooms, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!