Accounting Clerk - Embassy Suites by Hilton Austin Downtown South Congress

Hilton; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as an Accounting Clerk, where you will play a vital role in ensuring financial accuracy and delivering exceptional guest service. This position offers the opportunity to work in a dynamic environment, handling guest inquiries, resolving billing issues, and performing essential month-end duties. You will be part of a team that values integrity, teamwork, and a commitment to excellence. If you have a passion for hospitality and a keen eye for detail, this role is perfect for you, providing a platform to grow your skills in a renowned industry leader.

Benefits

Free Made-to-Order Breakfast

Complimentary Evening Reception

Indoor Pool Access

Employee Discounts on Hotel Stays

Qualifications

• Experience in hospitality finance and accounting is essential.
• Strong attention to detail and problem-solving skills are crucial.

Responsibilities

• Respond to guest inquiries and resolve billing disputes promptly.
• Prepare month-end reports and daily receivables accurately.

Skills

Hospitality Finance/Accounting Experience

Guest Service Skills

Problem-Solving

Attention to Detail

Education

High School Diploma

Bachelor's Degree in Finance or Accounting

Tools

Microsoft Excel

Accounting Software

Job description

**Embassy Suites Austin Downtown South Congress** is searching for an **Accounting Clerk** to join their team\!

Take in scenic views of the Austin skyline from our downtown hotel, located next to the Congress Avenue Bridge and Lady Bird Lake\. The Austin Convention Center, Warehouse District, Sixth Street, and Second Street shops are less than a mile away\. Enjoy our indoor pool, free made\-to\-order breakfast, and complimentary evening reception\. The property consists of 262 guest rooms and over 2,300 sq ft of meeting space with 5 meeting rooms\.

The ideal candidate has previous hospitality finance/accounting experience\. Previous Hilton experience is preferred

**What will I be doing?**

As an Accounting Clerk, you would be responsible for responding to guest inquiries, resolving guest billing disputes, performing month\-end duties and preparing daily receivables in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards:

+ Respond to guest inquiries, charge inquiries and requests in a timely, friendly and efficient manner
+ Research and resolve guest billing disputes in a timely, friendly and efficient manner
+ Prepare and complete all month\-end responsibilities, including but not limited to, preparing reports and setting up late bills
+ Prepare and post daily receivables from event contracts and balance totals to the General Ledger
+ Coordinate and verify receiving tickets, purchase orders and invoices for proper coding and approval signature
+ Review all final statements for accuracy, make necessary corrections and mail sales contracts to clients in a timely manner
+ Prepare journal entries
+ Answer guest service calls, contact guests via telephone, complete telephone request forms and send correspondence/folios to guests \(e\-mail, facsimile, mail, etc\.\)

**What are we looking for?**

Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values:

+ Hospitality \- We're passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We're leaders in our industry and in our communities\.
+ Teamwork \- We're team players in everything we do\.
+ Ownership \- We're the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\!

**Job:** _Accounting_

**Title:** _Accounting Clerk \- Embassy Suites by Hilton Austin Downtown South Congress_

**Location:** _null_

**Requisition ID:** _HOT0BKB9_

**EOE/AA/Disabled/Veterans**