Account Servicing Supervisor - Auto Finance Team Lead

Veros Credit; Santa Ana (CA); On-site; USD 70,000 - 82,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Tuition Reimbursement

Paid Holidays

Paid Time Off

Referral Bonus

Quarterly lunches

Daily fresh fruit

Starbucks on site

Job summary

Veros Credit, LLC in Santa Ana, CA, is seeking an Account Servicing Supervisor to lead a team of Loan Servicing Specialists, ensuring daily, weekly, and monthly goals are met while enforcing FDCPA compliance and accurate documentation.

The role requires 5+ years in subprime auto lending with at least 2 years in supervision, strong leadership, bilingual English/Spanish, and the ability to train and coach staff to reduce delinquency.

Qualifications

• 5+ years in subprime auto lending with supervisory experience.
• Strong leadership, communication, and decision-making skills.
• Ability to read and apply FDCPA and other regulations.
• Bilingual English/Spanish required.

Responsibilities

• Train, coach, and support Loan Servicing Specialists.
• Develop strategies to reduce delinquency and improve collections.
• Ensure teams meet daily, weekly, and monthly targets.
• Document actions accurately and comply with policies.

Skills

Leadership

Supervisory experience

Regulatory understanding

Bilingual English/Spanish

Communication

Education

High School Diploma or GED

Job description

Veros Credit, LLC in Santa Ana, CA, is seeking an Account Servicing Supervisor to lead a team of Loan Servicing Specialists, ensuring daily, weekly, and monthly goals are met while enforcing FDCPA compliance and accurate documentation.

The role requires 5+ years in subprime auto lending with at least 2 years in supervision, strong leadership, bilingual English/Spanish, and the ability to train and coach staff to reduce delinquency.