Auto Finance Collections Specialist

Veros Credit; Santa Ana (CA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts (FSA)

401(k) Plan

Paid Time Off (PTO)

Tuition Reimbursement

Referral Bonus

Quarterly lunches

Office Starbucks Coffee

Job summary

Veros Credit, located in Santa Ana, California, is looking for an Account Servicing Specialist responsible for servicing auto loan accounts that are 60 days delinquent. Applicants should have over 5 years of experience in collections, preferably in the subprime lending sector, and effective communication and negotiation skills.

The role requires accurate documentation of collection activities and flexibility in working hours. Veros Credit offers extensive benefits including medical insurance, paid time off, and education reimbursement.

Qualifications

• 5+ years of experience in the collections field, preferably in subprime consumer lending.
• Experience with reinstatements is a plus.
• Ability to read and interpret collections regulations.

Responsibilities

• Service auto loan accounts that are 60 days delinquent.
• Negotiate payment arrangements with borrowers.
• Assist borrowers in maintaining their vehicle while meeting loan obligations.
• Document account information and collection activities accurately.
• Utilize skip tracing tools to locate borrowers.

Skills

Communication skills

Negotiation skills

Problem-solving skills

Bilingual (English/Spanish)

Education

High School Diploma or GED

Job description

Veros Credit, located in Santa Ana, California, is looking for an Account Servicing Specialist responsible for servicing auto loan accounts that are 60 days delinquent. Applicants should have over 5 years of experience in collections, preferably in the subprime lending sector, and effective communication and negotiation skills.

The role requires accurate documentation of collection activities and flexibility in working hours. Veros Credit offers extensive benefits including medical insurance, paid time off, and education reimbursement.