Account Services Specialist — Fast-Paced Support & Licensing

Branded Custom Sportswear, Inc.; Leawood (KS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental

Vision

401K with Employer Match

PTO / Holidays

Employee Discounts

Job summary

Branded Custom Sportswear, Inc. in Overland Park, KS, is seeking an energetic Account Services professional to provide high-quality service to buyers, reps, production artists, licensing, and merchandising teams.

You will drive order/status inquiries and coordinate across departments in a fast-paced environment. The role requires strong communication, organization, and problem-solving abilities, plus familiarity with Excel/Word and SAP data entry.

Qualifications

• Strong communication and organization skills.
• Ability to multi-task in a fast-paced environment.
• Detail oriented with thorough documentation.
• Creative problem solving.
• Proficient with MS Excel and MS Word.
• Minimum 2 years of Account Services experience.

Responsibilities

• Assist customers and reps with order status questions and issues.
• Set up business partners and enter orders in SAP when needed.
• Issue credits as necessary.
• Handle return authorization and damaged goods inquiries.
• Coordinate with the art department to meet customer needs.
• Work with Licensing team on copy art and approvals.

Skills

Communication

Organization

Multitasking

Attention to detail

Follow-through

Creative problem solving

Tools

MS Excel

MS Word

Job description

Branded Custom Sportswear, Inc. in Overland Park, KS, is seeking an energetic Account Services professional to provide high-quality service to buyers, reps, production artists, licensing, and merchandising teams.

You will drive order/status inquiries and coordinate across departments in a fast-paced environment. The role requires strong communication, organization, and problem-solving abilities, plus familiarity with Excel/Word and SAP data entry.