Sales Account Specialist – Retail

T E C Industrial Inc; Lenexa (KS); On-site; USD 40,000 - 60,000; Full time

Job summary

Unrivaled Teamwear, headquartered in Lenexa, Kansas, seeks an Account Specialist to support a Retail Key Account Manager and help grow Champion Retail partnerships. You will coordinate daily order entry, product setup, and cross-functional tasks to sustain momentum with major customers.

Ideal candidates are highly organized, with strong communication skills and a passion for achieving business plans. This role collaborates across multiple internal teams and participates in seasonal product

Qualifications

• Bachelor’s degree or equivalent experience preferred.
• 2-4 years of sales support, sales analytics or customer service experience.
• Understanding of sales terminology, retail math and reporting metrics.
• Advanced knowledge of MS Office (Word, Excel, Outlook, PowerPoint); familiarity with Adobe.

Responsibilities

• Support Key Account Manager in efforts to enhance customer relationships and drive additional sales.
• Represent Sales as the key contact for our fastest growing Retail customers.
• Manage daily order entry and product setup forms, web images, and related materials.
• Provide regular updates to customers on account status, shipping, and new opportunities.
• Identify customer opportunities and resolve issues to ensure satisfaction.
• Collaborate cross-functionally with internal teams and management.
• Assist in seasonal product reviews and customer product presentations.
• Identify process improvements to streamline business operations.
• Review POS reporting and audit customer websites to uncover opportunities.
• Maintain accurate customer account information.

Skills

Sales support experience

Sales terminology

Retail math & reporting metrics

Verbal and written communication

Education

Bachelor’s degree

Tools

MS Office

Adobe

Shared Drives

Job description

Seeking a driven and self-motivated Account Specialist to join our team and play a key role in maintaining and growing our Champion Retail business relationships. This Sales position is responsible for supporting a Retail Key Account Manager with daily tactical and operational execution related to our largest Champion Retail customers. This individual will also work closely with a number of Unrivaled Teamwear cross-functional departments. This is a great opportunity for someone who is highly organized and passionate about achieving business plans, executing core competencies, developing direct working relationships with internal team members and key customer contacts to drive positive outcomes.

About Unrivaled Teamwear

Unrivaled Teamwear is the fast-growing parent company behind Gear for Sports and Knights Apparel. Headquartered in Lenexa, Kansas, we design, decorate, and deliver team gear — tees, fleece, performance wear, outerwear, headwear, and accessories — for customers ranging from big box retailers, college bookstores, golf courses and resorts, and national retailers.

We've grown quickly over the past year and expect that growth to continue. We are looking for motivated candidates looking to grow their career alongside the business.

• Support Key Account Manager in their efforts to enhance customer relationships and drive additional sales
• Represent Sales as the key contact both internally and externally for our fastest growing Retail customers
• Responsible for managing and working with customer service team on all daily and seasonal order entry, with a focus on creation, organization and distribution of product set up forms & web images
• Provide regular updates to customers on account status/shipping, order updates, new product opportunities and other relevant information
• Proactively identify customer opportunities and resolve issues to ensure customer satisfaction
• Closely partner/collaborate cross functionally with multiple internal teams, including all levels of management to help complete daily tasks
• Participate in preparation and implementation of seasonal product reviews by attending internal sales meetings and external customer product presentations
• Identify process improvements to help manage the business more efficiently
• Review point of sale reporting, audit customer websites and store locations to help Key Account Manager identify opportunities, issues, additional customer needs and provide potential action steps
• Manage and update customer account information ensuring all information is accurate and up-to-date

Qualifications

• Bachelor’s degree (BA, BS) is preferred or equivalent experience
• 2-4 years of sales support, sales analytics, customer service or related experience
• Understanding of sales terminology, retail math and reporting metrics
• Advanced knowledge of MS Office (Word, Excel, Outlook, PowerPoint), Shared Drives/Files, Adobe
• Strong verbal and written communication and problem-solving skills

EOE/AA: Minorities/Females/Veterans/Disabled

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the associate. Other duties will be assigned as needed.

We maintain a drug-free workplace and perform pre-employment substance abuse testing as well as participate in E-Verify.