Customer Accounts & Orders Specialist

Polo-Custom-Products-; Topeka (KS); On-site; USD 36,000 - 52,000; Full time

Job summary

Polo-Custom-Products- is hiring a Customer Account Specialist in Topeka, KS to support external customers and internal teams. You will manage orders, communicate across sales, procurement, manufacturing, and management, and ensure accurate, timely information flow.

Ideal candidates have 1–2 years in a B2B or manufacturing environment, strong Excel/Word skills, and a customer-focused attitude. This is a full-time on-site role with potential for cross-department collaboration.

Qualifications

• 1–2 years in a customer service role (B2B sales or manufacturing preferred).
• Associates degree required; Bachelor’s degree preferred.

Responsibilities

• Serve as liaison between customers, sales, procurement, manufacturing and management.
• Handle customer order verification, entry, tracking, changes and expediting.
• Grow profitability through inventory analysis and cost management.
• Maintain customer relationships and provide responsive support.

Skills

Communication

Organization

Phone skills

Team player

Education

Associate degree

Bachelor's degree preferred

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Polo-Custom-Products- is hiring a Customer Account Specialist in Topeka, KS to support external customers and internal teams. You will manage orders, communicate across sales, procurement, manufacturing, and management, and ensure accurate, timely information flow.

Ideal candidates have 1–2 years in a B2B or manufacturing environment, strong Excel/Word skills, and a customer-focused attitude. This is a full-time on-site role with potential for cross-department collaboration.