Account Resolution Specialist: Repossession & Legal

OnPath; Metairie, Mandeville (LA, LA); Sur place; USD 31 000 - 39 000; Plein temps

Avantages offerts par ce poste

Competitive Compensation

Medical, Dental, Life Insurance, 401(K

Paid Vacation, Wellness, Sick Time

Résumé du poste

OnPath Credit Union is hiring an Account Resolution Specialist to help members resolve delinquent accounts and recover losses through win-win solutions. You’ll build rapport, offer personalized financial solutions, and coordinate with internal teams to maximize recovery while upholding OnPath’s commitment to service.

The role is on-site in Metairie, LA, and requires 2–5 years’ relevant experience with a high school diploma or GED. Competitive pay and comprehensive benefits are provided.

Qualifications

• Two to five years of similar or related experience.
• High school diploma or GED required.
• Knowledge of debt collection laws and procedures.

Responsabilités

• Negotiate payment arrangements and work-outs with members.
• Document all actions in the collection package for accuracy.
• Coordinate with Recovery Agents to legally repossess collateral.
• Promote and maintain a positive image of the credit union.

Connaissances

Relationship building

Negotiation

Customer service

Communication

Team collaboration

Formation

High school diploma or GED

Outils

MS Office

Database software

Description du poste

OnPath Credit Union is hiring an Account Resolution Specialist to help members resolve delinquent accounts and recover losses through win-win solutions. You’ll build rapport, offer personalized financial solutions, and coordinate with internal teams to maximize recovery while upholding OnPath’s commitment to service.

The role is on-site in Metairie, LA, and requires 2–5 years’ relevant experience with a high school diploma or GED. Competitive pay and comprehensive benefits are provided.