On-Site Collections & Member Solutions Specialist

OnPath Credit Union; Mandeville (LA); In loco; USD 26.000 - 32.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation

Benefits: medical, dental, life, 401(k

Paid vacation

Wellness programs

Sick time

Descrizione del lavoro

OnPath Credit Union is hiring an Account Resolution Associate (Collections) in Mandeville, LA. This on-site role focuses on building member relationships and offering personalized solutions to recover overdue accounts.

The position emphasizes strong communication, ethics, and service, with a team-driven culture. Competitive hourly pay and comprehensive benefits accompany this opportunity.

Competenze

• Six months to two years of similar or related experience.
• A high school degree or GED is required.
• Interpersonal skills: courtesy and tact essential for customer interactions.

Mansioni

• Minimize risk and maximize recovery of negative shares for the credit union.
• Interview members to understand reasons for overdrawn shares and negotiate resolutions.
• Document all actions in the collection package to maintain data integrity.

Conoscenze

Relationship building

Customer service

Communication skills

Sales oriented

MS Office proficiency

Formazione

High school diploma or GED

Strumenti

MS Office

Descrizione del lavoro

OnPath Credit Union is hiring an Account Resolution Associate (Collections) in Mandeville, LA. This on-site role focuses on building member relationships and offering personalized solutions to recover overdue accounts.

The position emphasizes strong communication, ethics, and service, with a team-driven culture. Competitive hourly pay and comprehensive benefits accompany this opportunity.