Account Representative - State Farm Agent Team Member

Derby Miller - State Farm Agency Intern; Tonganoxie (KS); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Recognition

Meaningful Work

Community Involvement

Local Work Environment

Predictable Schedule

Paid Time Off

Training & development

Parental leave

Job summary

Derby Miller - State Farm Agency seeks an Account Representative - State Farm Agent Team Member to support daily operations and drive customer success. You will grow the office through meaningful customer relations and proactively market products and services to meet client needs.

Grow your career in a supportive community-focused environment. We value attentive, sociable, and results-oriented professionals who want to contribute to our growing team.

Qualifications

• Experience in sales and building customer relationships preferred.
• Strong communication and listening skills required.
• Ability to market products based on customer needs.
• Written and verbal communication skills essential.
• Customer service mindset and dedication required.
• Ability to anticipate and relate to customer needs.
• Property & Casualty license is preferred/required.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service across inquiries, policy changes, and billing questions.
• Promote long-lasting customer relations and satisfaction.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service orientation

Ability to relate to customers

Property & Casualty license

Job description

Benefits:

• Recognition
• Meaningful Work
• Community Involvement
• Local Work Environment
• Predictable Schedule
• Pay Based Off Performance
• Bonus based on performance
• Company parties
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development
• Parental leave

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Derby Miller - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.