Account Representative - State Farm Agent Team Member

Mallory Horn - State Farm Agency Intern; Waco (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free food & snacks

Health insurance

Profit sharing

401(k) matching

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Job summary

Mallory Horn - State Farm Agency Intern seeks an Account Representative - State Farm Agent Team Member to support daily operations and customer success. You help grow our office through meaningful customer relations and proactively market relevant products to meet customers' needs.

Grow your career in a community-focused Texas agency as an attentive, sociable, and results-driven professional eager to join our team.

Qualifications

• Experience in sales is preferred.
• Experience in managing customer relationships preferred.
• Excellent written and verbal communication.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service orientation

Needs anticipation

Empathy

Job description

Benefits:

• Free food & snacks
• Health insurance
• Profit sharing
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Mallory Horn - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.