Account Representative - State Farm Agent Team Member

Mikayla Ritornato - State Farm Agency Intern; Florida; On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Community Outreach

Commission

License Reimbursement

Bonus based on performance

Opportunity for advancement

Paid time off

401(k)

Competitive salary

Training & development

Job summary

Mikayla Ritornato - State Farm Agency Intern is seeking an Account Representative to support daily operations, grow the office through meaningful customer relations, and proactively market relevant products and services to meet client needs.

You will develop leads, schedule appointments, establish strong relationships, and deliver prompt, friendly service for policy questions, changes, and billing. This role offers growth opportunities and hands-on training.

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Clear written and verbal communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to relate to customers effectively.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers.
• Provide prompt, accurate, and friendly customer service for policy questions, changes, transfers, claims and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Anticipate customer needs

Relating to customers

P&C license

Job description

Benefits:

• Community Outreach
• Commission
• License Reimbursement
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• 401(k)
• Competitive salary
• Training & development

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Mikayla Ritornato - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.