Account Representative - State Farm Agent Team Member

Lauren Porter - State Farm Agent; Marietta (GA); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

Lauren Porter - State Farm Agent in Marietta, GA is seeking an Insurance Sales Representative to grow our auto, home, life, and health business. You will handle inbound and outbound calls, walk-in clients, quotes, applications, and follow-up to deliver a first-class customer experience.

This in-office role requires strong communication, the ability to obtain state licenses, and a proactive, commission-driven mindset.

Qualifications

• High school diploma or equivalent required.
• Ability to obtain required state insurance licenses within the agency timeframe.
• Strong communication, listening, and persuasion skills.
• Comfortable with cold calling, prospecting, and handling objections.
• Self-motivated, goal-oriented, and able to work in a commission-influenced environment.
• Reliable, organized, and detail-oriented.
• Proficiency with computers, phone systems, and standard office software.

Responsibilities

• Generate new business through outbound calls, leads, referrals, and events.
• Conduct needs-based conversations to identify coverage gaps.
• Prepare quotes and present auto, home, life, and health options.
• Explain coverages, deductibles, premiums, and terms clearly.
• Cross-sell and bundle products to deepen relationships.
• Process applications, endorsements, and policy changes accurately.
• Maintain accurate customer records in agency systems.
• Meet or exceed monthly and annual sales goals.
• Support service needs including billing questions and claims guidance.
• Represent the agency professionally in the office and community.

Skills

Communication

Listening

Persuasion

Cold calling

Self-motivated

Goal oriented

Reliability

Organized

Detail‑oriented

Computer skills

Education

High school diploma or equivalent

Tools

Office software

Job description

Benefits

• Health insurance
• Paid time off
• 401(k)

Position Summary

The Insurance Sales Representative generates new business and grows existing customer relationships by identifying coverage needs and recommending the right auto, home, life, and health insurance solutions. You will work in our office, handling inbound and outbound calls, walk‑in clients, quotes, applications, and follow‑up, while delivering a first‑class customer experience.

Key Responsibilities

• Generate new business through outbound calls, follow‑up on leads, referrals, community events, and networking
• Conduct needs‑based conversations with prospects and customers to identify coverage gaps
• Prepare accurate quotes and present auto, home, life, and health insurance options
• Explain coverages, deductibles, premiums, and policy terms clearly and honestly
• Cross‑sell and bundle products to deepen customer relationships and improve retention
• Process applications, endorsements, and policy changes accurately and in compliance with State Farm and state regulations
• Conduct periodic account reviews with existing customers
• Follow up on quotes, renewals, and referrals to convert opportunities into policies
• Maintain accurate customer records and activity notes in agency systems
• Meet or exceed monthly and annual sales goals and activity targets
• Support service needs as required, including billing questions and basic claims guidance
• Represent the agency professionally in the office and the community

Qualifications

Required

• High school diploma or equivalent
• Ability to obtain required state insurance licenses (see below) within the timeframe set by the agency
• Strong communication, listening, and persuasion skills
• Comfortable with cold calling, prospecting, and handling objections
• Self‑motivated, goal‑oriented, and able to work in a commission‑influenced environment
• Reliable, organized, and detail‑oriented
• Proficiency with computers, phone systems, and standard office software
• Ability to work on‑site at the agency during regular business hours

Preferred

• Prior sales, customer service, or insurance experience
• Existing Property & Casualty and/or Life & Health licenses
• Bilingual skills (a plus)
• Ties to the local community and an existing network

Licensing Requirements

Candidates must obtain and maintain the following, as required by [State] law and State Farm:

• Property & Casualty license (auto and home)
• Life and Health license (life and health products)
• Any additional State Farm registrations, appointments, or product training required to sell these lines

The agency will [provide study materials / reimburse licensing and exam fees] to help new hires get licensed.

Training and Development

• Paid onboarding and product training
• Mentorship from the agent and experienced team members
• Ongoing State Farm training and continuing education
• Clear path to growth, including senior sales roles or licensed producer opportunities

Work Environment and Schedule

• In‑office position; no remote work
• Typical hours: [Monday–Friday, 8:30 a.m.–5:30 p.m.], with occasional evening or community events
• Professional office environment with frequent phone and in‑person customer contact

Compensation and Benefits

• Base salary plus commission and performance bonuses
• [Health insurance, retirement plan, paid time off, paid holidays]
• Opportunities for incentives and recognition