Account Representative - State Farm Agent Team Member

Felixnet Prophete - State Farm Agent; Fayetteville (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Felixnet Prophete - State Farm Agent is seeking an Account Representative to grow the agency by establishing meaningful customer relations and acting as a liaison between customer needs and agency departments. You will proactively market relevant products and services to enhance the lives of customers and contribute to a high-performing team.

You will develop leads, schedule appointments, identify customer needs, and market products to meet those needs while maintaining excellent customer

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Bilingual French or Spanish preferred.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate customer needs

Bilingual (French/Spanish)

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency seven years ago and currently lead a team of five. Before becoming a State Farm agent, I worked as a team member myself and saw firsthand the growth potential that agency ownership could provide. Outside of work, I play guitar in a small band, enjoy bicycling and staying active with my kids, and love sports like soccer. I also competed in track and field, so that competitive spirit has always been a part of who I am.

Our agency is proud to stay connected to the community. We sponsor three local high schools and their athletic programs and participate in community activities throughout the year that allow us to build relationships with the people we serve.

We offer a health insurance stipend, group life insurance, licensing reimbursement, and a strong commitment to work-life balance. We also believe hard work should be recognized and celebrated. Team members enjoy their birthday off along with a birthday dinner, Friday game time, holiday events, an end-of-year celebration, and additional awards and incentives for reaching goals.

Our office is highly competitive and proud to be a Chairman’s Circle team, but we also make sure we have fun and celebrate our success together. I’m looking for someone who is reliable, competitive, and ready to contribute to a high-performing environment. If you enjoy setting goals, being part of a strong team, and want an office that balances performance with plenty of fun and recognition, we’d love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Felixnet Prophete - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Bilingual French or Spanish preferred.