Account Representative - State Farm Agent Team Member

Jeremy Hooter; Pearland (TX); Vor Ort; USD 42.000 - 68.000; Vollzeit

Benefits dieser Stelle

Licensing paid

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Zusammenfassung

Jeremy Hooter - State Farm Agent in Pearland, TX is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

The role emphasizes proactive marketing of relevant products, building long-term relationships, and delivering prompt, friendly service. A dependable, coachable person who enjoys talking to people will fit in a close-knit, supportive

Qualifikationen

• Experience in sales and customer relationship management.
• Ability to market products based on customer needs.
• Strong written and verbal communication skills.
• Customer-service oriented with proactive approach.
• Spanish language skills preferred.

Aufgaben

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Kenntnisse

Sales experience

Customer relationships

Marketing skills

Communication skills

Customer service

Anticipate needs

Relate to customers

Bilingual Spanish

Jobbeschreibung

Benefits:

• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2012 and currently lead a close-knit team of two, with plans to continue growing. Before becoming a State Farm agent, I spent 15 years as a home builder, and I've also served as an active law enforcement officer for 20 years. I attended Stephen F. Austin State University and am a married father of two. Outside of work, I enjoy fishing, hunting, long-distance and clay shooting, and occasionally getting out on the golf course.

Our agency offers paid time off, paid holidays, and licensing costs paid up front. We also prioritize work-life balance with a 35-hour workweek. Our regular schedule is 9:00 a.m.-5:00 p.m. Monday, Tuesday, Thursday, and Friday, and 8:00 a.m.-4:00 p.m. on Wednesday, with a one-hour lunch each day.

Our office is laid-back, close-knit, and fun. We genuinely get along with one another, communicate well, and believe enjoying the people you work with makes a difference. At the same time, we value accountability and expect everyone to take ownership of their responsibilities.

I'm looking for someone who is dependable, loyal, coachable, and interested in finding a place where they can stay and grow long-term. The right person will learn quickly, take initiative, enjoy connecting with people, and be comfortable picking up the phone and starting conversations. If you're accountable, motivated, and want to join a growing office where you can take ownership of your role while having fun with the team, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Jeremy Hooter - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Bilingual Spanish preferred.