Account Representative - State Farm Agent Team Member

Jeffbarrettagent; Village of North Syracuse (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Jeff Barrett - State Farm Agent is seeking an Account Representative to support daily operations and enhance customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant products and services.

The role emphasizes a strong work ethic, coachability, and the ability to build trust with customers while delivering value and professional development within a supportive team.

Qualifications

• Experience in sales (outside or inside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to delivering excellent customer service.
• Ability to anticipate customer needs and respond proactively.
• Ability to relate effectively to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries on product availability, coverages, changes, transfers, claims, and billing.
• Promote long-lasting customer relations and trust.

Skills

Sales experience

Customer relationships

Marketing interest

Communication skills

Customer service

Needs anticipation

Empathy

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

ABOUT OUR AGENCY:

I opened my agency in 2002 and currently lead a close-knit team of two. The opportunity to own and build my own business is what initially attracted me to becoming a State Farm agent, and I’ve enjoyed creating an agency centered around strong relationships and providing real value to our customers. Outside of work, I’m married with two children.

Supporting our local community is important to us. Our agency contributes to local golf outings and sponsors area sports teams, giving us opportunities to support the organizations and families around us.

Our agency offers paid time off, a health insurance stipend, licensing reimbursement, and a team lunch provided once a month. We believe in taking care of our people and creating an environment where team members can enjoy coming to work while continuing to develop professionally.

Our culture is positive, personable, and focused on doing great work for our customers. I’m looking for someone with a strong work ethic who is eager to learn, coachable, and excited about helping us continue to build something great. The right person has a great attitude, communicates easily with others, and understands the importance of earning a customer’s trust. If you enjoy creating value, building relationships, and want to grow with a supportive team, we’d love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Jeff Barrett - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.