Account Representative - State Farm Agent Team Member

Mariabailey; Canton (GA); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Job summary

Maria Bailey - State Farm Agent in Canton, GA is seeking an Account Representative who will build strong customer relationships and support day-to-day agency operations. You will promote insurance products, identify client needs, and coordinate with multiple departments to deliver service.

The role emphasizes a positive attitude, dependable teamwork, and a willingness to learn. Prior sales or customer-service experience is preferred, and bilingual Spanish is a plus.

Qualifications

• Experience in sales or customer service is preferred.
• Ability to manage customer relationships and needs.
• Strong written and verbal communication skills.

Responsibilities

• Develop leads and schedule appointments to market products.
• Establish and maintain customer relationships and follow up.
• Provide prompt, friendly service and handle inquiries on coverages and billing.
• Promote long-lasting customer relations through proactive service.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Bilingual Spanish

Job description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

About our agency

I opened my agency in 2007 and currently lead a team of five. I've been in the insurance industry for more than 30 years, beginning my career at just 16 years old. Before becoming an agent, I worked as an auto claims adjuster, where I learned the value of helping customers prepare before they ever experience a loss.

I graduated from Kennesaw State University and enjoy spending time with my teenage son and our two dogs hiking, running, participating in 10Ks and marathons, and living a healthy lifestyle. Giving back is important to our agency. Each year, we proudly partner with Toys for Tots as a local drop-off location and enjoy supporting our community whenever we can.

Our agency offers a wellness program that includes a Crunch Fitness membership for you and a guest, licensing reimbursement, ongoing training, and opportunities for career advancement. We believe in investing in our team and supporting both personal and professional growth.

Our culture is collaborative, supportive, and focused on helping one another succeed. I'm looking for someone with a great attitude, a strong work ethic, and a dependable, team-first mindset. If you're motivated to learn, enjoy helping people, and want to grow with a supportive agency, we'd love to meet you.

Role description

As an Account Representative for Maria Bailey - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Bilingual Spanish preferred.