ACCOUNT REPRESENTATIVE - STATE FARM AGENT TEAM MEMBER

Felix Prophete State Farm Agency; Fayetteville (GA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Felix Prophete State Farm Agency is seeking an Account Representative to grow the agency through meaningful customer relations and proactive marketing of relevant products and services. You will act as a liaison between customer needs and agency departments to improve customers’ lives.

You will develop leads, establish relationships, and provide prompt, friendly service across inquiries, changes, and billing, with opportunities for advancement and a flexible schedule in a dynamic agency setting.

Qualifications

• Proven experience in sales and managing customer relationships.
• Strong communication and active listening skills.
• Bilingual in French or Spanish preferred.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, coverages, changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Communication

Bilingual (French/Spanish)

Job description

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

Role Description

As an Account Representative for Felixnet Prophete - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Bilingual French or Spanish preferred.

Compensation $55,000.00 - $80,000.00 per year