Account Representative - State Farm Agent Team Member

Baxterbouchillon; Covington (GA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Baxter Bouchillon - State Farm Agent in Covington, GA is seeking an Account Representative to grow the agency by building meaningful customer relationships and guiding clients through products and services.

The role focuses on developing leads, delivering excellent customer service, and collaborating with agency teams. Strong communication and a customer-service mindset are essential, with opportunities for advancement and a supportive, community-focused workplace.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales, telemarketing)
• Experience in managing customer relationships
• Interest in marketing products and services based on customer needs
• Excellent written and verbal communication skills
• Customer-service oriented and dedicated
• Ability to anticipate customer needs and relate to customers

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service across inquiries (product availability, coverage, policy changes, billing).
• Promote long-lasting customer relations and satisfaction.

Skills

Sales experience

Customer relationships

Marketing mindset

Strong communication

Customer service

Needs anticipation

Active listening

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 1999 and currently lead a close-knit team of four. Before becoming a State Farm agent, I worked in fire claims, but I always knew I wanted to follow in my father's footsteps as a second-generation State Farm agent. I'm a graduate of the University of Georgia and a proud parent of three adult children and grandparent to three wonderful grandchildren.

Our agency enjoys staying involved in the community through local events and believes that building strong relationships extends beyond serving our customers.

We offer health benefits, a Simple IRA, paid vacation, PTO, paid holidays, your birthday off, licensing reimbursement, and a strong commitment to work-life balance. We believe in supporting our team with the benefits and flexibility needed to build a rewarding, long-term career.

Our culture is built around a small, tenured team that enjoys working together and supporting one another. I'm looking for someone who is detail-oriented, driven, and excited to help take our agency to the next level. If you're looking for a stable team where your contributions truly make a difference, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Representative for Baxter Bouchillon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.