Account Representative - State Farm Agent Team Member

Kristy Beal - State Farm Agent; Chicago (IL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Base pay

Incentive pay based on production

Paid time off

Profit sharing plan

Health prem allowance

Training & development + advancement

Job summary

Kristy Beal - State Farm Agent in Chicago seeks an outgoing, motivated Account Representative-Agent Team Member for an in-office role. You will follow up on quotes, perform needs-based conversations, and provide excellent customer service to update policies and assist with payments.

You will help grow the agency through community events, networking with local professionals, and building a referral network. Licenses are required ASAP; State Farm experience is a plus.

Qualifications

• Property & Casualty and Life & Health insurance licenses required or able to acquire ASAP.
• State Farm agency experience preferred.
• Strong communication, persuasion, and critical-thinking skills.
• Coachable and receptive to performance feedback.

Responsibilities

• Follow up on quotes and customer inquiries quickly to close sales.
• Have confident, needs-based conversations to recommend the right insurance solutions.
• Provide excellent customer service, including policy updates and payment assistance.
• Help grow the agency through community event participation and networking.
• Use telemarketing and outreach to generate leads and schedule appointments.
• Brand the agency and yourself on social media in a professional way.
• Maintain accurate records in the database for customer interactions.
• Manage priorities to ensure timely processing of transactions.

Skills

Communication

Persuasion

Critical thinking

Coachable

Self-motivated

Team orientation

Customer service

Education

P&C License

Life & Health License

Job description

Do you enjoy helping people, building real relationships, and turning conversations into results? If the answer is yes to all, our 30+ year State Farm Insurance Agency invites you.

We seek an outgoing, motivated, career-oriented Account Representative-Agent Team Member professional for an in-office/in-person position.

Responsibilities:

• Follow up on quotes and customer inquiries quickly to close sales.
• Have confident, needs-based conversations to recommend the right insurance solutions.
• Provide excellent customer service, including policy updates, payment assistance, timely responses to questions and service needs, proactively resolving issues
• Help grow the agency through community event participation, networking with local professionals, building a referral network “center of influence”
• Use telemarketing and outreach to generate leads and schedule appointments.
• Brand the agency and yourself on social media in a professional, consistent way.
• Maintain accurate, up-to-date records in our database for every customer interaction.
• Manage priorities and workflows to ensure accurate and timely processing of transactions.

What You Bring:

• Property & Casualty and Life & Health Insurance Licenses (must possess or able to acquire asap)
• State Farm or other agency experience preferred.
• Strong communication, persuasion, and critical-thinking skills.
• Coachable and receptive to performance feedback.
• Self-motivated, positive, and accountable for results.
• Friendly, empathetic, patient, and service-oriented.
• Ability to work all day using a phone and computer.
• Comfortable working alone or as part of a team.
• Fast learner who can handle rejection and keep going.

Why Join Us:

• Career growth in a supportive team.
• Trusted brand with 30+ years of industry experience.
• Strong product options to meet different customer needs (State Farm + alliance portfolio).
• Learn from experienced State Farm agent in a constructive, motivated environment.

Benefits:

• Base comp (doe)
• Incentive performance comp based on production
• Paid time off (personal/holidays)
• Profit sharing plan
• Health prem allowance
• Training & development + advancement opportunities
• License fees reimbursed after 6 months (if unlicensed)
• Total compensation = (Base pay + unlimited incentive pay), which is determined by your production, skills, licenses, education, and experience.

Part-Time Note: This is primarily a full-time role, though we may consider part-time applicants. To be considered for a part-time position, you must already hold an active P&C license.

If you’re ready to work hard, build relationships, and grow with a respected agency.

** Reminder: Illinois Property & Casualty and Life & Health Insurance Licenses are required (we prefer candidates possess or able to acquire asap). We’ll provide clear guidance on exactly how to get started **