Account Receivable Associate

Hvac Distributors Inc; Mount Joy Township (PA); On-site; USD 45,000 - 65,000; Full time

Job summary

HVAC Distributors Inc is seeking an Accounts Receivable Associate to manage aging reports, perform collections, and coordinate payment plans with customers. The role also involves reconciliations, credit handling, and supporting reception duties.

The ideal candidate will have B2B collections experience, strong communication skills, and proficiency with MS Office. The position is based in Pennsylvania and offers growth opportunities within a long‑standing company.

Qualifications

• Two years B to B collections experience required.
• AA degree or equivalent or 2–5 years related experience.
• Excellent verbal and written communication skills.
• Demonstrated ability to develop cooperative working relationships.
• Highly detail oriented with strong negotiation skills.
• Extremely organized; proficient with MS Office.

Responsibilities

• Review daily aging reports to identify delinquent accounts.
• Perform collections on assigned receivables; contact customers by letter, email, or phone.
• Arrange payment plans for customers with balances due.
• Apply payments and reconcile accounts; perform credit refunds as needed.
• Release credit holds within authority; may perform notary functions if licensed.
• Back up receptionist duties and greet visitors; notify internal staff.
• Enroll customers in CRM and transaction management software; answer calls and assist customers.

Skills

Verbal and written comm.

Cooperative working relationships

Detail oriented

Negotiation skills

Organizational skills

Microsoft Office Suite

Education

AA degree or equivalent

Tools

Microsoft Office (Outlook, Word, Excel)

Job description

Accounts Receivable AssociateEssential Duties and Responsibilities:Review daily the daily aging report to determine delinquent customer accounts.Monitor assigned customer accounts’ delinquency statusPerform collections on receivables owed for assigned customer accounts. Contacts designated customer representative by letter, email, phone, etc. to determine future payment statusArrange payment plans for customers who have an existing balance but cannot submit the balance in fullApply payments to accounts & performs account reconciliationsPerform credit & check refundsSend out monthly statementsRelease credit hold orders up to designated authority limitPerform notary functions if appropriately licensedBack up receptionist with answering incoming phone calls and greeting main entrance guests. Ensures applicable internal personnel are notified guest has arrived and calls are holdingEnroll customers in company specified relationship management software & transaction management softwareAnswer customer phone calls & assist in customer service dutiesWhy work for HVAC Distributors?We have been in business for over 35 yearsCompetitive compensation programFull benefit package first of the month following 30 days of employment401k Program with matchState of the art technologyGrowth opportunitiesBest Places to Work in PA 2023, 2024 & 2025Minimum Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Two years B to B Collections Experience RequiredEducation and/or Experience:Associate's degree (A. A.) or equivalent from two-year College or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.Knowledge, Skills and Abilities:To perform the job successfully, an individual should demonstrate the following skills and abilities:Must possess excellent verbal and written communication skillsDemonstrated ability to develop cooperative working relationshipsMust be highly detail oriented and possess strong negotiation skillsMust be extremely organizedComputer Skills:Must be proficient with Microsoft Office software such as Outlook, Word, and Excel.