Account Receivable Associate

HVAC DISTRIBUTORS INC; Mount Joy (Lancaster County); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Full benefits package first of month

401k with match

Growth opportunities

State of the art technology

Job summary

HVAC DISTRIBUTORS INC is seeking an experienced Accounts Receivable Associate in Mount Joy, PA to manage daily aging reports, monitor delinquent accounts, and perform collections. The role also includes arranging payment plans, applying payments, and conducting reconciliations with attention to detail.

The position requires a 2-year degree and two years of B2B collections experience. Proficiency with Microsoft Office is expected and notary duties may be involved if licensed.

Qualifications

• Two years B to B Collections Experience Required
• Associate's degree (A. A.) or equivalent from two-year College or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Review daily the aging report to determine delinquent customer accounts
• Monitor delinquency status on assigned customer accounts
• Perform collections on receivables; contact customers to determine payment status
• Arrange payment plans for customers with balances
• Apply payments to accounts and perform reconciliations
• Perform credit and check refunds
• Send monthly statements
• Release credit holds up to authority limit
• Back up receptionist duties including answering calls and greeting guests
• Enroll customers in relationship management software
• Answer customer calls and assist in customer service duties

Skills

Verbal & written communication

Notary functions

Negotiation

Detail oriented

Organized

Education

Associate's degree

Tools

Outlook

Excel

Word

Job description

Job Details

Level: Experienced

Job Location: MJ - Mount Joy, PA 17552

Education Level: 2 Year Degree

Salary Range: $23.00 - $23.50 Hourly

Job Category: Accounting

Accounts Receivable Associate

Essential Duties and Responsibilities:

• Review daily the daily aging report to determine delinquent customer accounts.
• Monitor assigned customer accounts' delinquency status
• Perform collections on receivables owed for assigned customer accounts. Contacts designated customer representative by letter, email, phone, etc. to determine future payment status
• Arrange payment plans for customers who have an existing balance but cannot submit the balance in full
• Apply payments to accounts & performs account reconciliations
• Perform credit & check refunds
• Send out monthly statements
• Release credit hold orders up to designated authority limit
• Perform notary functions if appropriately licensed
• Back up receptionist with answering incoming phone calls and greeting main entrance guests. Ensures applicable internal personnel are notified guest has arrived and calls are holding
• Enroll customers in company specified relationship management software & transaction management software
• Answer customer phone calls & assist in customer service duties

Why work for HVAC Distributors?

• We have been in business for over 35 years
• Competitive compensation program
• Full benefit package first of the month following 30 days of employment
• 401k Program with match
• State of the art technology
• Growth opportunities
• Best Places to Work in PA 2023, 2024 & 2025

Qualifications Minimum Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Two years B to B Collections Experience Required

Education and/or Experience:

• Associate's degree (A. A.) or equivalent from two-year College or technical school; or two to five years related experience and/or training; or equivalent combination of education and experience.

Knowledge, Skills and Abilities:

• Must possess excellent verbal and written communication skills
• Demonstrated ability to develop cooperative working relationships
• Must be highly detail oriented and possess strong negotiation skills
• Must be extremely organized

Computer Skills:

• Must be proficient with Microsoft Office software such as Outlook, Word, and Excel.