Accounts Receivable Specialist

Officeworks Inc.; Burlington (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Officeworks Inc. in Burlington, MA is seeking an Accounts Receivable Specialist to manage invoicing, postings to the General Ledger, and collections. The role requires attention to billing details, reconciliation, and strong communication with dealers and customers.

The ideal candidate will hold a Bachelor’s degree in Accounting and have at least two years of related experience, with proficiency in Microsoft Office and accounting software.

Qualifications

• Excellent verbal and written communication skills.
• Bachelor’s degree in Accounting or equivalent experience.
• At least two years of related accounting experience.

Responsibilities

• Prepare and distribute invoices; post to General Ledger and match with invoices.
• Perform collections activities; track aged receivables and follow up on delinquent accounts.

Skills

Verbal communication

Written communication

Microsoft Office

Accounting software

Education

Bachelor’s degree in Accounting

Tools

Microsoft Excel

Accounting software

Job description

The Accounts Receivable Specialist will produce and distribute invoicing and posts accounts receivable payments. They will maintain appropriate ledgers, resolves credit balances and account problems, posts claim denials, refunds, adjustments and other account actions.

Invoicing/Billing

• Receives invoicing notification from appropriate dealer staff; utilizes dealer business system to verify invoicing information and produces/prints invoice
• Ensures client sign-offs and job-complete documentation is in master file; documentation may include time sheets for billing hourly work, delivery tickets, punch/exception resolution forms, service contracts (design or installation projects, for instance), change order approvals, etc
• Ensures all invoices are correctly entered into the General Ledger accounts, posted correctly to the appropriate sales orders
• Makes sure clients with specialized billing requirements get the correct invoicing at the correct time
• Does recurring billing for storage
• Processes cost adjustments as required to fix billing errors and balances after costing of A/P invoices

Collections

• Tracks all receivables for payment or delinquency; prints aging reports and distributes to appropriate dealer personnel; follows-up weekly on all receivables over 30 days delinquent
• Keeps detail history of action taken on all receivables over 60 days delinquent; works closely with customers to get timely payment for delinquent receivables; keeps management informed on status of all receivables over 60 days delinquent
• Works with other dealer staff (sales, customer service, operations, service, etc.) to resolve customer issues that are holding up payment by the customer
• Resolves over- or under-payments by customers before entering information into business system

Credit

• Sends out credit applications and researches credit worthiness through appropriate credit resources such as D&B; makes calls to references to verify credit worthiness

Information Management

• Maintains sales tax database to ensure proper sales taxes are invoiced and paid
• Ensures customer information is up-to-date (bill to; addresses; billing contact; etc.)

Customer Interface

• Fields questions from external customers as well as dealer staff regarding invoicing issues and status

Other Responsibilities

• Does miscellaneous accounting tasks under direction of supervisor
• Processes deposits, credit memos and rebilling requests
• Assists in the processing of A/R monthly reports

Required Skills/Abiities

• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite or related software as well as other accounting software prorgams

Education and Experience

• Bachelor’s degree in Accounting or equivalent experience
• At least two years of related experience required