Accounts Receivable Representative

A&Z Trucking; Raleigh (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A&Z Trucking in Raleigh, North Carolina is seeking an Accounts Receivable Representative responsible for managing all incoming payments, addressing customer inquiries, and conducting collections activities. This role involves ensuring timely processing of payments and maintaining accurate records to support effective accounts receivable operations.

Ideal candidates will possess strong attention to detail, excellent problem-solving skills, and the ability to communicate effectively with customers and team members. A Bachelor's degree in accounting is preferred, along with relevant experience in accounts receivable.

Qualifications

• Minimum 1 - 3 years of Accounts Receivable experience preferred.
• Knowledge of general ledger systems and corporate procedures.
• Ability to effectively communicate with customers and team.

Responsibilities

• Monitor incoming payments and ensure they are applied correctly.
• Resolve discrepancies between customer payments and invoices.
• Negotiate payment plans with customers when necessary.

Skills

Problem-solving ability

Organizational skills

Attention to detail

Customer service orientation

Education

Bachelor's degree in accounting or related field

Job description

Purpose

The Accounts Receivable Representative is responsible for all incoming payments including checks, credit card transactions and EFTs. This position handles customer inquiries via email and phone. Auditing receivables and contacting past due accounts to negotiate payments is a primary objective. Recordkeeping and attention to detail are essential in this position.

Essential Functions

• Monitoring incoming payments and ensuring they are applied correctly and timely
• Resolving discrepancies between customer payments and invoices
• Maintaining accounts receivable records to ensure aging is up to date
• Handling customer inquiries regarding bills or payments
• Developing reports related to accounts receivable activity
• Working with other departments to resolve billing issues or disputes
• Alerts supervisors of customers who become delinquent
• Process credit memos as needed
• Run credit reports and references for new customer set ups
• Verify and input invoicing information for shippers and customers
• Maintain accounts receivable files in an organized manner in accordance with company policy and standard accounting practices
• Negotiate deadlines or payment plans when necessary
• Monitor unbilled reports weekly and take appropriate actions to ensure timely billing
• Reaches out to customers on past due accounts regularly
• Logs results of collection efforts
• Generate and send statements to customers
• Handle calls and emails regarding accounts receivable
• Assist with generating invoices to customers
• Participate in various accounting projects as assigned
• Assist with updating and maintaining SOPs for the department
• Assist with preparing required reporting documents and month-end closing
• Other duties as assigned

Skills And Qualifications

• Bachelor’s degree in accounting or related field preferred but not required
• Minimum 1 - 3 years preferred of Accounts Receivable experience
• Knowledge of general ledger systems and procedures, financial chart of accounts and corporate procedures
• Strong problem-solving ability, organizational skills and attention to detail
• Ability to provide oral and written correspondence, effectively present information, and respond to questions from customers, team members and managers
• Ability to multitask and handle high volume
• Self-motivated, enthusiastic team player
• Ability to quickly process information and make informed decisions
• Strong customer service orientation and excellent work ethic